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Requirements

Below is the list of items you will need to connect to DHNet. These requirements are in addition to the University of Florida’s academic technology requirements and recommendations.

When you check-in at your residence hall, you will need to just plug in your computer to the provided Ethernet port and navigate to http://getonline.dhnet.ufl.edu.

Minimum System Requirements

Microsoft Windows Computers

If your computer does not meet these minimum requirements, please run Microsoft Update and download and install the latest security and operating system updates.

  1. Windows 7 SP1 or higher (including Windows 8.1 or Windows 10) installed
    • NOTE: Windows XP, Windows Server 2003, and Windows Vista are no longer supported.
  2. Automatic Updates enabled and set to download and install automatically
  3. Virus and Malware protections like Avast! Free Antivirus for Windows installed and fully updated
  4. Remove all versions of Java unless it is needed for your classes.
    • NOTE: If Java is needed for your classes, please make sure you are running the latest version.
  5. Remove all versions of Adobe Flash unless it is needed for your classes.
    • NOTE: If Flash is needed for your classes, please make sure you are running the latest version.

Apple Mac Computers

If your computer does not meet these minimum requirements, please run Software Update and download and install the latest security and operating system updates.

  1. macOS Sierra (10.12.x), OS X El Capitan (10.11.x), or OS X Yosemite (10.10.x) is installed
    • NOTE: OS X Mavericks (10.9.x), OS X Mountain Lion (10.8.x), OS X Lion (10.7.x), and OS X Snow Leopard (10.6.x) are no longer supported.
  2. Software Updates enabled and set to download and install automatically
  3. Virus and Malware protections like Avast! Free Antivirus for Mac must be installed and fully updated
  4. Remove all versions of Java unless it is needed for your classes.
    • NOTE: If Java is needed for your classes, please make sure you are running the latest version.
  5. Remove all versions of Adobe Flash unless it is needed for your classes.
    • NOTE: If Flash is needed for your classes, please make sure you are running the latest version.

Linux/Unix Computers

If your computer does not meet these minimum requirements, please run a system update and download and install the latest security and operating system updates.

  • We support most Linux and Unix distributions that use the Network Manager for network management.
    • Please make sure you are running the latest versions.
    • Ubuntu: 14.04, 16.04, 16.10 and 17.04
    • Fedora: 24 and 25
  • Virus and Malware protections installed and fully updated
  • Remove all versions of Java unless it is needed for your classes.
    • NOTE: If Java is needed for your classes, please make sure you are running the latest version.
  • Remove all versions of Adobe Flash unless it is needed for your classes.
    • NOTE: If Flash is needed for your classes, please make sure you are running the latest version.
  • Adobe Acrobat Reader, if installed, is updated to latest release

Wired Requirements

  • A computer with a compatible operating system that supports the 802.1x protocol for authentication.
  • These are the OS versions that we currently provide support.  If an OS is not on this list, we do not provide support:
    • Windows 7 through Windows 10
    • OS X Yosemite through macOS Sierra
    • Ubuntu 14.04, 16.04  through 17.04
    • Fedora: 24 and 25
  • Computers connecting to DHNet should also have an RJ-45 Ethernet port.  On some laptops, you may need to purchase an Ethernet USB adapter.  This will be your primary connection to DHNet Internet Services.
  • An Ethernet cable (category 5 or higher) will be necessary to connect to the port in your room.
  • NOTE: The Department of Housing and Residence Educations DOES NOT provide Ethernet cables to residents. Residents must purchase Ethernet cables on their own.

Wireless Requirements

  • The same operating system restrictions requirements apply to wireless connections.
  • Must have at least a Wireless-G or higher card, either internally or externally.

NOTE: We do not guarantee the use of UF Wireless Service in the resident’s room with the exception of World Class Wireless, so please make sure you have an Ethernet cable.

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