University Computing Services

Telecommunications

Telecommunications provides telephone services and network data connections to the WOU campus.

Telecommunication Services is part of the University Computing Department

We arelocated in the ITC building, room 009.

You may contact us at:

ph:503-838-8010 or by email: hutchinsont@wou.edu

Other services provided by Telecommunication Services are:

• Cell phones to faculty/staff
• Pagers for faculty/staff
• Long distance authorization codes
• AT&T calling cards for traveling
• Video conferencing with OUS schools
• Voice mail assistance
• Phone set/feature assistance
• Speakerphone
• Repair with voice/data lines
• Telephone training
• Phonebooks
• Campus directories

To submit a work order to Telecommunications,

1. Department Name
2. Contact Name
3. Contact Extension
4. Index to charge
5. Building
6. Room #
7. Description of work to be requested

Telecommunications resources

• Wireless sign up
• WOU cell phone allowance form
• Long distance dialing instructions
• Phone instructions for IP phones
  • 9620 user's guide
  • 9630 user's guide
  • 1603 user's guide
• Getting started with voicemail
• Telephone skills review
• Discounts from Telecommunication Providers

Directory resources

• WOU Faculty/Staff Directory
• Qwest Dex Salem Directory
  Note: When using Netscape, software download is required. You will be instructed on how to perform the download. When using Internet Explorer, no software download is required - just click on the ActiveX logo. Once you have visited the QwestDex directory page, an icon will be put on your Desktop. You will not need to return to Telecommunications' web page for the link.

Contact

University Computing Services 503-838-8154 | or e-mail: webmaster@wou.edu