Reference librarians assist and instruct people in the most efficient ways to identify and access any needed information. Librarians have Masters degrees in Library and Information Science, as well as additional graduate degrees.
At Western Oregon University, our Reference Desk is staffed both by degreed librarians and by knowledgable and customer-oriented library technicians. Our primary job is to help you with any questions you have, and you have multiple ways of contacting us, below.
Of course you can always visit us at the Reference Desk during library hours.
Use the Ask a Librarian chat window in the left-side links on every library page. You don't need your own screen name. This is a private conversation with the WOU librarian on duty.
When WOU librarians are offline, the left-side link changes to L-net online reference service L-net, where our partner librarians are available 24 hours a day, 7 days a week.
online status for AIM America Online Instant Messenger AIM & Yahoo! online status for Yahoo messenger screen name: woulibrary
msn logo MSN id: refdesk[at]wou[dot]edu
icq logo number:479279735
Google Talk WOULibrary[at]gmail[dot]com
Txt yr ? to 503-383-WOU1 (9681)
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