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Information Technology
University of Montana
Social Science 126
32 Campus Drive, #4968
Missoula, MT 59812
IT Office: (406) 243-5350
IT Central: (406) 243-HELP

Telecommunication Services

Overview

The mission of Telecommunication Services is to guarantee reliable, complete, user friendly and cost effective telephone services for the University of Montana and several remote locations. This unit provides current voice technology for campus customers and meets special needs and requests. The Telecommunications Support Team studies evolving technologies and voice application so that Telecommunications Services is in a position to assist the University of Montana in meeting information technology goals.

Use of The University of Montana-Missoula Telephone System

The University of Montana-Missoula provides telephone services to its faculty and staff for official University business, to students living in University-provided housing for their personal use, and to all University students and the general public as a courtesy while using University facilities. Use of the University's telephone system must be in accordance with all policies governing the use of University facilities, the UM-Missoula Student Conduct Code, Montana University System policies, and state and federal law.

University employees may make limited use of University-provided telephones for essential personal business as long as such calls are not excessive and do not interfere with official University business. Examples of essential personal business include calls to family members (e.g., "latch-key" children), teachers, doctors, day-care centers, or babysitters to inform them of unexpected schedule changes.

In accordance with University and state policy, University employees who make personal long-distance calls MUST either call collect, or charge the call to a (non-University) third party telephone number, calling card or Pre-paid card. Employees may not make personal long-distance calls using State of Montana Telephone Network facilities, even if the University is subsequently reimbursed.

Goals

• Provide a complete reliable, customer friendly telephone service.
• Maintain ongoing contact with technology peers in order to gain an understanding and assists in the implementation of ever changing and emerging technologies.
• Implement Information Technologies.
• Provide training on telephone equipment.