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University of Illinois Springfield

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The Learning Hub University of Illinois Springfield



Frequently Asked Questions


  1. How much does it cost for an appointment at The Hub?
    It’s free! All the services at The Hub are free to current students at UIS.
  2. Where’s The Hub located?
    The Learning Hub is located in Brookens 460. The Brookens building is the library. The Learning Hub is on the fourth floor, on the classroom side of the building.
  3. What should I bring to my appointment?
    You should bring your class notes and class textbook, and writing implements and scratch paper (if needed). Additionally writing tutors request that you leave your paper with them at least an hour before your appointment so that they may review your work before meeting with you, as well as provide assignment prompts or guidelines and let us know what style you are using (MLA/APA/Chicago/etc.). Math and science tutors request that you provide the assignment and a copy of the class notes if the instructor doesn’t use a book.
  4. How do I make an appointment?
    See our page about making appointments for more information, but appointments can be made by calling (217) 206-6503, emailing, or stopping by BRK 460 at our front desk.
  5. How many hours per week can I meet with a tutor?
    You are allotted a total of one hour a week per class for writing appointments, and two hours a week per class for other types of appointments.
  6. Can I request a specific tutor?
    Yes, but tutors are available on a first come, first serve basis per time slot.

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Faculty & Staff

1. What services does The Learning Hub provide?

The Hub provides:

  • a facility for make-up/online exams*
  • supplemental instruction for specific courses
  • one-to-one tutoring
    • on ground
    • online
  • academic workshops for your students
    • in the classroom per faculty request
      • on The Learning Hub’s services
      • on content (Math, Science, Writing, Study Skills)
    • online series (Writing)

    *NOTE: Please go to our make-up /online testing procedures for more information.

    2. How does The Learning Hub provide assistance to online courses?
    The Hub provides one-to-one online tutoring in math, science, and writing using Blackboard Collaborate online classrooms or, if necessary, email, and offers online workshops in writing and mathematics using Blackboard Collaborate. Also, our online tutorials provide students with helpful resources to review on their own.

    3. Can faculty refer students to The Learning Hub?
    Yes, faculty can download the appropriate faculty referral forms to refer students to meet with a tutor.

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Leadership lived


University of Illinois Springfield
One University Plaza
Springfield, Illinois 62703-5407



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