Breadcrumbs

TSC Monthly Call Totals

The ITS Technology Support Center [TSC] is the primary point of contact for technology questions, problems, and issues. On this page you will find the number of times that the TSC has been contacted. These numbers come from the Unicenter Service Desk where the issues are logged when a user contacts the TSC.

Month Phone E-Mail Walk-in Chat Total
January 2014 1827 422 154 49 2452
February 2014 1477 317 139 17 1950
March 2014 1370 434 126 22 1952
April 2014 1319 307 122 36 1784
May 2014 1298 283 120 23 1724
June 2014 1251 367 130 25 1773
July 2014 1218 317 120 34 1689
August 2014 1427 434 141 26 2028
September 2014 1906 367 180 31 2484
October 2014 1162 305 113 28 1608
November 2014 1308 259 120 14 1701
December 2014 1099 235 95 15 1444
2014 Totals 16662 4047 1560 320 22589


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