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ITS Client Services

ITS Client Services is the primary point of contact for technology questions, problems, and issues. This service is available to all UIS faculty, staff, and enrolled students.

Contact Information and Hours

All forms of contact are available during these hours:

Hours

  • 8:30 AM to Midnight – Monday through Thursday
  • 8:30 AM to 5:00 PM – Friday
  • 10:00 AM to 6:00 PM – Saturday
  • 2:00 PM to 10:00 PM – Sunday

ITS Client Services is closed on campus holidays.

Walk-in

Lower Level of Brookens Library, in the Media Lab, BRK 180

Phone

217.206.6000 or 217.206.TECH or 877.847.0443 (Toll Free in United States)

Email

techsupport@uis.edu

Chat

Click the Live Help chat button on any ITS Client Services Web page

Services

Please see our Help Desk Services webpage for detailed information about the services we provide. ITS Client Services also maintains a current listing of supported software.

ITS has many great resources available please take a moment and chechout some of the Useful Links.