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Information Technology Services University of Illinois Springfield

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ITS Service Fees

Information Technology Services provides a diverse set of technology services and solutions in support of academic and administrative functions. Most services are provided at no cost to the current faculty, staff, and students; however there are circumstances where a fee may be applied.

  1. Network and Telecommunications Services
  2. Cable Television
  3. Media Services
  4. Production Services
  5. Email and Document Management

Network and Telecommunication Services

A communications faceplate can support network, telephone, and campus cable television services, up to a maximum of four services per faceplate. One communications faceplate with connection for network service and one basic voicemail box are provided at no cost. Additional fees are listed below:

  • Communications faceplate, $200 installation charge for 1st service. $50 installation charge for each additional service on the same faceplate to a maximum of four services per faceplate.
  • Additional service added to an existing faceplate: $200 for 1st service, $50 for each additional service to a maximum of four services per faceplate.
  • Long Distance Calls (average rates) – within the state, 3.7 cents/minute, state-to-state, 7 cents/minute, international, varies by country called.
  • AT&T® Directory Assistance Calls – $1.99/call, AT&T® operator assistance rates apply.
  • Analog Telephone Line – $17.25/month
  • Digital Telephone Line – $18.25/month
  • IP Telephone Line – $17.25/month
  • Additional voicemail boxes – Basic, $9.50/month, Enhanced (call tree), $12.50/month (a separate Exchange email mailbox may be required at additional cost)

Monthly fees are not pro-rated. The full monthly fee is assessed for any portion of a month in which the service is utilized.

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Cable Television Services

There is no charge for cable television service to classrooms or to general use public areas throughout the campus. Monthly charges for Departments and Divisions are below:

  • Cable Television (~78 channels) – First connection, $25/month, additional connections in the same physical space – second connection, $4/month, third connection, $2/month, fourth connection and beyond, no charge.

(Installation of the communications faceplate needed to deliver cable television service is a separate charge. See Network and Telecommunications Services in the above section.)

Monthly fees are not pro-rated. The full monthly fee is assessed for any portion of a month in which the service is utilized.

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Media Services

ITS at UIS places priority on the needs of our academic community. We will provide services without charge for instructional use and for academic and campus events which are sponsored by students, faculty, and staff on campus supporting the University’s mission. These may include events involving outside customers and grant sponsored events. Occasionally services are also provided for external state agencies and projects generated by clients through Conference Services.

Commercial and external events will be supported by ITS for a charge, based upon staff and resource availability. Commercial and external events include conferences, alumni and all other users, including individuals, groups attending conferences on campus, and state agencies requesting service. All service requests for commercial and external events must be planned and prices negotiated in advance through UIS Conference Services. Standard service rates are set forth below. All prices are for daily rental of equipment, except where noted.

It is important that you communicate your complete audiovisual needs to us in advance for instructional and campus sponsored events, so that we can most effectively provide services for your event. Please contact Media Services at 217.206.6550 for additional information.

Visual Equipment

• Flipchart/Sign stand – $10/day
• Flipchart Paper Pad – $15/day

Video Equipment

Video Playback
• DVD/VHS Player – $30/day

Video Recording
• DVD Camcorder – $50/day

Video Display
• Large TV Monitor – $35/day
• LCD Data/Video Projector – $60/day

Other
• Document Camera – $25/day

Projection Equipment

Video
• LCD Data/Video Projector – $60/day

Other
• Front Projection Screen – $10/day

Desktop/Laptop Computers

• Windows Desktop or Laptop Computer – $40/day
• Macintosh Laptop Computer – $40/day

Computer Labs/Laptop Carts

• Small Computer Lab (<25 stations) – $200/day
• Small Computer Lab 1/2 Day (4 hours or less) – $125/day
• Computer Lab – $250/day
• Computer Lab 1/2 Day (4 hours or less) – $150/day
• Laptop Cart (5 – 24 laptops) – $200/day
• Laptop Cart 1/2 Day (4 hours or less) – $125/day

Network Switches/Cables/Internet Access

• Network Switch, up to 22 ports and cables, without Internet connection – $100/day
• Network Switch, up to 22 ports and cables, with Internet connection – $150/day
• Internet connection only – $50/day/port
• Wireless Internet connection, standard guest access – no charge
• Wireless Internet connection, other – negotiated and dependent on service required

Audio

Microphones
• Wired Microphone – $10/day
• Wireless Lapel Microphone – $20/day
• Wireless Hand Held Microphone – $20/day
• Border Microphone (used for special applications) – $10/day

Public Address Systems
• Portable P.A. System – $15/day
• Conference Room P.A. System – $25/day
• Brookens Auditorium P.A. System – $25/day

Playback and Recording
• Compact Disc Player – $15/day

Miscellaneous Audio
• Audio Distribution Amplifier – $15/day
• Conference Speaker Phone – $25/day
• Touch Tone Telephone – $10/day

Presentation Accessories

• Projection Cart/AC extension cord – $5/day
• Kensington® Presentation Remote complementary with computer rental
• Audience Response System (Clickers) – $5/day/clicker

Other Services

• Recording of Events w/Multi Video Camera in Brookens Auditorium. (Labor not included) – $25/hr.
• PolyCom™ Video Conferencing System (BRK 180G and BRK 141A) – $40/hr.
• Video Conference System/Telecom Set up Tech Op charges – $40/hr.
• GoToMeeting Web Conferencing Service with VoIP- $25/hr.
• Echo360 Lecture Capture (DVD burning labor/hosting services not included) – $60/hr.
• Public Event Web Casting Services (Labor not included) – $100/hr.
• University Event Web Casting Services – $50/hr.

Technical Operator Labor

• Tech Op Labor – $30/hr.

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Production Services

Media Duplicating/Production (as of May 4, 2009)

• B&W / Grayscale Print (8.5″ x 11″) – $.10
• B&W / Grayscale Print (11″ x 17″) – $.20
• Partial Color Print (8.5″ x 11″) – $.25
• Color Print (8.5″ x 11″) – $.50
• Color Print (11″ x 17″) – $1.00

• CD-R – $1.00
• DVD-R – $2.00
• CD w/ label – $2.00
• DVD w/ label – $3.00

• Lamination (3mil, 8.5″ x 11″) – $1.00
• Lamination (10mil, 8.5″ x 11″) – $2.00

• Wide-format printing (20″ x 30″ Print) – $23.00
• Wide-format printing (20″ x 30″ Print – Mounted) – $27.00
• Wide-format printing (24″ x 36 ” Print) – $28.60
• Wide-format printing (24″ x 36 ” Print – Mounted) – $33.60
• Wide-format printing (custom size) – Request for quote

• Audio Dubbing (up to 60min, blanks not supplied) – $6.00/hr.
• Audio Dubbing (60min +, blanks not supplied) – $8.00/hr.

• Audio Conversion (up to 60min, blanks not supplied) – $8.00/hr.
• Audio Conversion (60min +, blanks not supplied) – $12.00/hr.

• Video Dubbing (up to 60min, blanks not supplied) – $6.00/hr.
• Video Dubbing (60min +, blanks not supplied) – $8.00/hr.

• Video Conversion (up to 60min, blanks not supplied) – $8.00/hr.
• Video Conversion (60min+, blanks not supplied) – $12.00/hr.

• Labor (Production) – $40.00/hr.

NOTE: – Mass duplication project requests may not be accepted. Copyright protection applies to all duplication

Application Programming and Database Design

• Programming – $50.00/hr

Workshops

http://www.uis.edu/its/iss/itsworkshops.html

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Email

The UIS campus employee email system is currently Microsoft Exchange 2010. One mailbox with 2 GB of email storage space is provided to each employee at no charge. Employees that require additional email storage space for academic or administrative needs may submit a request by emailing the ITS Client Services Center ( techsupport@uis.edu). Requests should include an explanation of the need for additional space and funding source. Upon approval, up to 5GB of storage may be granted in increments of 1 GB. Only one mailbox is allowed per person.

  • Each additional 1 GB of storage space above standard amount: $10 per month

Each department is provided with one mailbox with 500 MB of storage space at no charge. Each departmental mailbox must be assigned to an ‘owner’, someone who is responsible for actively overseeing the mailbox content and usage. Departmental mailboxes that are not actively monitored for new messages may be deleted. Requests for additional storage or additional mailboxes should include an explanation of the need for additional space and funding source. Upon approval, up to 2 GB of storage may be granted in increments of 500 MB per mailbox.

  • Each additional 500 MB of storage space above standard amount: $5 per month (per mailbox)
  • Additional Department Exchange mailbox – $50 setup, $12 per month

eDocs Document Management System

Each user (faculty, staff, or student) receives 1GB of eDocs space for no charge. Departments may request space (5GB) in the eDocs system for no charge. Individuals or departments that require additional eDocs storage space may send an explanation of needs to the ITS Client Services Center ( techsupport@uis.edu) to receive at no charge an additional 1GB of storage space for individuals and 5GB of storage space for departments, upon approval.

  • Additional eDocs storage above 2GB for employees: $2 per month per 1GB
  • Additional eDocs storage above 10GB for departments: $10 per month per 5 GB

Students may request additional eDocs storage above 1GB by submitting an explanation of needs to the ITS Client Services Center ( techsupport@uis.edu). Requests will be reviewed, and if approved, additional space will be allocated for a limited time.

Monthly fees are not pro-rated. The full monthly fee is assessed for any portion of a month in which the service is utilized.

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Leadership lived

University of Illinois Springfield
One University Plaza
Springfield, Illinois 62703-5407
217-206-6600

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