Tidewater Community College

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Ask A Librarian Library@TCC

rollover the links above to activate the sub menus

Ask A Librarian Library@TCC

LRCLive box, click to open

Chat, browse, share, 24/7.

24 hours a day, 7 days a week a librarian is waiting online to answer your questions in a personal, confidential chat. Transcripts of your chat session will be sent to your TCC email account. The librarian may or may not be a TCC librarian. Instructions for setup.

Great for users of compatible mobile devices to connect with their librarian. In addition, smart phone users can download a direct link to this widget onto their home screen to begin a session without first navigating to the library website via their mobile browser.

question mark How Do I? page for frequently asked questions or use HELP buttons in online resources.

mailbox Email a TCC librarian who will respond to requests usually within 24 hours. Be sure to include a subject line so your email is not mistaken for a spam message.

question mark TCCHelp Desk for questions about BlackBoard, SIS, Registration, myTCC

telephone
Call the Reference Desk during business hours for assistance locating, using, or citing information.

Chesapeake Campus 757-822-5162
Norfolk Campus 757-822-1101
Portsmouth Campus 757-822-2134
Virginia Beach Campus 757-822-7866
Visual Arts Center 757-822-1885

telephone
Call the Circulation Desk during business hours for fines, reserves, renewals, holds.

Chesapeake Campus 757-822-5160
Norfolk Campus 757-822-1100
Portsmouth Campus 757-822-2130
Virginia Beach Campus 757-822-7800
Visual Arts Center 757-822-1885

Government Information Online Chat or email with a government documents Librarian who specializes in answering questions about government information.

LRCLive and Internet Explorer setup:

For basic (non-cobrowse) service your Internet Explorer must accept cookies and have JavaScript enabled.

For all the bells and whistles and to cobrowse:

1. Microsoft Windows (2000 or XP) for IE6. Microsoft Windows (XP or Vista) for IE7
2. A web browser with JavaScript enabled: Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7.
3. A Java Virtual Machine such as the Sun Run Time Environment 1.4.X, 1.5.X and 1.6.0_02 or the Microsoft Virtual Machine
4. A connection to the Internet (the faster the connection the better the experience)

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© 2014 Tidewater Community College - Privacy Policy - Website Content Disclaimer

Author: Beverly D. Hills, MSLS
Comments: Web Services @ TCC
Last revision: August 26, 2013
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