Public Utilities

Public Utilities

Customer Service

Customer Service Locations & Walk-In Hours

There are two Customer Service locations in Riverside to serve your needs. Please note their hours below.

Click here for new hours starting on November 1, 2014

Utilities Plaza
Public Utilities Plaza 3460 Orange Street
Riverside, CA 92501
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Walk-In Hours
Monday - Friday 9 a.m. to 6 p.m.
Saturday 9 a.m. to 1 p.m.
Customer Resource Center
3025 Madison Street
Riverside, CA 92504
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Walk-In Hours
Monday - Friday 9 a.m. to 5 p.m.
CLOSED Weekends

Customer Service Call Center - (951) 782-0330

Our Customer Call Center is available to answer all of your Riverside Public Utilities billing and account questions. You may also pay your Utilities bill by credit card over the phone.

Customer Call Center
Hours of Operation
7 a.m to 7 p.m. Monday - Friday
8 a.m. to 5 p.m. Saturday
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