Customer Service

Customer Service Locations & Walk-In Hours

There are two Customer Service locations in Riverside to serve your needs. Please note their hours below.

Utilities Plaza   
Public Utilities Plaza     3460 Orange Street
Riverside, CA 92501
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Walk-In Hours
Monday - Friday 9 a.m. to 6 p.m.
Saturday 9 a.m. to 1 p.m.
CLOSED Sunday    
Customer Resource Center   
3025 Madison Street
Riverside, CA 92504
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Walk-In Hours
Monday - Friday 9 a.m. to 5 p.m.
CLOSED Weekends    

Customer Service Call Center - (951) 782-0330

Our Customer Call Center is available to answer all of your Riverside Public Utilities billing and account questions. You may also pay your Utilities bill by credit card over the phone.

Customer Call Center
Hours of Operation
7 a.m to 7 p.m. Monday - Friday
8 a.m. to 5 p.m. Saturday
CLOSED Sunday