Protect yourself and your family from online threats and consumer scams. Use these resources to prevent problems in the virtual world and in the marketplace. If you do become a victim there are agencies listed here that you can contact to get help.
If you are viewing this page from home, you will need your Orange County resident library card
to access some of the resources.
eBay Basics: Computer Class »
Multiple locations and dates
Learn how to buy and sell items on eBay the right way.
Internet Safety: Computer Class »
Multiple locations and dates
Learn about safety tips and good practices when using the Internet. Classes specifically for seniors or children are held periodically as well.
Learn how to protect yourself on the Web. Use the safety tips and practices in this tutorial to become Internet safe.
In this video by OCLS, the Orlando Sentinel's own consumer advocate Greg Dawson visits the Library and shares stories about his work and tips on how to avoid getting scammed.
Find full-text articles from major computer magazines on topics like malware and Facebook security. Don't forget to visit your favorite computer magazine's website to find reviews of Internet security software too.
Use this database to find contact information for businesses including company headquarters or a parent company.
Learn how to protect yourself from consumer fraud with this list of common scams and financial pitfalls.
Investigate this collection of consumer tips from financial authorities like the U.S. Department of the Treasury, the FDIC, HUD, and others.
Search for information on corporations, limited liability companies, partnerships, trademarks, and much more. Use the Document Searches page to see if a company is registered in Florida.
Checking your credit report is an essential part of identity theft prevention. The Office of the Florida Attorney General states that this website is the only official free credit report site on the Web.
Browse their comprehensive identity theft information. There is vital information here that you should know to protect yourself and your family.
Use password security testers to test your password skills. Practice until you can learn how to make a strong password. You might also enjoy the password meter website which can tell you which parts of a password are weak.
Spend some time exploring the content of this large website. There are many thought provoking articles and fact sheets like: Social Networking Privacy: How to be Safe, Secure and Social.
Protect yourself and your family with this comprehensive website. Wired Safety focuses on providing parents with the information they need to keep their children safe on the Web. Take a look at the Protecting Your Privacy on Facebook Tutorial to see if your security settings are at the level you need.
Learn how hackers operate and what you can do to protect your computer from malicious activity.
Protect yourself from scams and fraud by learning to recognize them before it's too late.
Books and DVDs for parents and educators that discuss what going through adolescence in the Internet Age is like and how it is impacting youth today.
Library Online Resources
What would you do if you encountered a cyberbully? Play through our interactive hands-on tutorial to test yourself. Take the challenge now!
Read these books with your child about online safety, researching and playing games online.
Resources for parents, educators, law enforcement, teens, and kids. Timely topics like cyber bullying are addressed in interactive kid and teen sites.
Knowing where to file a complaint can be confusing. Explore the following websites to find the one that best suits your situation.
- Better Business Bureau Online Complaint System
- Federal Trade Commission Bureau of Consumer Protection
- File a Complaint: Division of Consumer Services, DOACS (Florida Division of Consumer Services)
- Internet Crime Complaint Center (FBI and other law enforcement agencies)
- Orange County Consumer Protection
- Report Unsafe Products or look one up with this service of the United States Consumer Product Safety Commission.
Explore the world of social media with this large, eclectic, and searchable blog. Try a search like " facebook privacy" and get the latest posts on this important topic.
Search for blogs and blog postings about online safety. Technorati is a search engine that searches blogs. You can search for blogs with content on specific (or general) security issues and Technorati will rank them by their authority.
Keep informed with this blog, from Wired Magazine, on current online threats. It's not just about viruses and other malware, it reports on privacy, cybercrime, and politics too.