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311 Call Center
New Yorkers now have to remember only two city service phone numbers: 911 for emergencies and 311 for everything else.
Apartment Maintenance Complaints
Tenants in privately-owned buildings with maintenance complaints such as no hot water or peeling paint should contact their building owner or manager. If the issue isn't resolved, call 311.
Auto Auctions
Find out about the next City Auto Auction on the Department of Citywide Administrive Services website.
Sign up for the auctions and sealed bids email alert
Cable Television Services Complaint Form
The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents experiencing difficulties with cable TV companies. In the event that you are unable to resolve a difficulty with your cable provider, submit a complaint using this form.
Consumer Campus Teaches Students to Shop Smart
Students at NYC colleges and universities can learn about smart shopping, identify theft, the dangers of "pre-approved" credit cards, and more on the Department of Consumer Affairs Consumer campus website.
Consumer Issues FAQ
Find out how to stop telemarketers' calls, how to save money on utilities, and how to protect yourself from fraud, among other issues covered in the Consumer Issues Frequently Asked Questions.
Consumer Protection, NYS Division of
The New York State Division of Consumer Protection provides live educational outreach presentations, which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and product safety.
Customer Service for Cable Service Issues
The Department of Information Technology and Telecommunications (DoITT) provides customer service assistance to residents experiencing difficulties with cable TV companies servicing the boroughs. If you're unable to resolve an issue with your cable provider, let DoITT help.
Do Not Call Registry
Add your name and phone number to the National "Do Not Call" registry if you do not want to receive calls from telemarketers.
Energy Smart New York
Get information on energy efficiency and conservation from the New York State Energy Research and Development Authority (NYSERDA).
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