The City accepts complaints about yellow taxi drivers and their vehicles from passengers, observers, and people who were refused a pick-up.
It is against the law for a taxi driver on duty to refuse to pick you up because of race, disability, or destination within New York City.
A taxi driver is required to drive you to any destination in the five boroughs, the counties of Nassau and Westchester and Newark/Liberty Airport.
If you started your trip by using an E-Hail application, please note that in the description of your complaint.
Report a driver who:
Report a taxi that:
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