We attempt to ensure that all students are treated fairly and equitably within all areas of the University. To do this, we assist students in understanding the various policies and procedures within the University such as academic appeals (grade appeals, dismissals, etc.), judicial board appeals, grievances, mediation, and other areas. We will also help by referring matters to the proper person or office, and when appropriate, assist in negotiations, or other aspects of problem solving. We will listen, advise, suggest options, make recommendations with the goal being conflict resolution.
HOW OUR OFFICE HELPS
If a student is uncertain whether or not there is a specific policy or procedure to handle his/her situation, the Office of Student Advocacy will provide advice, information and referral. All discussions are strictly confidential.
In such cases such as grade appeals, a channel of appeal has been set forth in the Marshall University Student Handbook. We can assist in explaining options, and when necessary, guide students through the appeal process.