About the Arena

What's in a Name?

John Paul Jones Arena... where did that name come from? Is it named after the Revolutionary War Hero? Did the Led Zeppelin Bassist have ties to Charlottesville?

Actually, the state of the art John Paul Jones Arena is a recognition, as well as a thank you from a son to his father.

Paul Tudor Jones II, a 1976 U. Va. graduate, made an extraordinary $35 million commitment to the University of Virginias newest arena and was granted his naming request to honor his father, John Paul Jones. Mr. Jones has described his father's life as being dedicated to four things: his faith, his family, the University of Virginia and basketball. Jones senior is a 1948 graduate of the University's School of Law and currently lives in Memphis. His love of the University has never faded. He continues to participate in alumni functions, including serving three years as president of his alumni chapter and helping prospective U. Va. students through the admissions process.

Basketball is a passion he shares with his son Paul. The younger Jones was the first alumnus to voice concern that the University needed to replace the aging University Hall. In November 2001, he made a 10-year $20 million pledge that put the Arena project on the fast track. The ground breaking was May 30, 2003. John Paul Jones Arena is the first facility in the country built by a public university almost entirely from private funds. It holds the title of the largest arena in the Commonwealth of Virginia.

Construction was completed during the summer of 2006. The arena is home to The University Men's and Women's Basketball teams and host to a myriad of attractions including concerts, family shows, exhibits, trade shows, and community events. John Paul Jones Arena has hosted many of the biggest acts in live entertainment, including Dave Matthews Band, The Police, Eric Clapton, The Eagles, Lady Gaga, Kenny Chesney, Jimmy Buffett, Justin Timberlake, Jay-Z, Elton John, Bruce Springsteen, Keith Urban, George Strait, The Dead, Phish, Jason Aldean, and The Red Hot Chili Peppers.

For additional information about John Paul Jones Arena, please visit The University of Virginia Cavaliers Athletic Site at VirginiaSports.com.

DMB - JPJ Arena Timelapse - 2010 Fall Tour from Filament Productions on Vimeo.

Guest Services A to Z

ADA (Americans with Disabilities Act) Seating:

John Paul Jones Arena offers ADA compliant seating in the following sections:

For some of the events at John Paul Jones Arena, some seating sections may be closed due to show production requirements. To inquire about a specific show, please contact John Paul Jones Arena's Box Office at 434-243-4960.

Animals

Animals are not permitted in the arena, unless they are service animals assisting a disabled guest.

Appearance

All guests entering John Paul Jones Arena must be appropriately dressed, including shirt and shoes at all times. Any guest wearing obscene or indecent clothing will not be permitted to enter.

Arena Seating

John Paul Jones Arena has three main seating levels: The Event Level, Lower Level (Suite Access), and Upper Level. In addition, depending on the type of event, Floor Seating may be utilized.

Assistive Listening Devices

For those guests who are hearing impaired, the Arena provides Assistive Listening Devices at no charge. Please visit the Guest Services Booth (sponsored by RMC Events) at section 308, on the main concourse, for assistance with obtaining a device. A driver's license will be required to sign out a listening device.

Automatic Teller Machines (ATMs)

ATM's are available at the following locations:

  • Lower Level: Sec. 109 (Bank of America)
  • Upper Level: Sec. 314 (Bank of America)
  • Upper Level: Sec. 302 (Union Bank & Trust)
  • Note: most concessions and merchandise locations also accept credit cards.

Baby Changing Stations

All Men’s, Women’s and Family restrooms are equipped with baby changing stations.

Bags

Backpacks, duffel bags, and other large bags are not allowed in John Paul Jones Arena. If you arrive with such an item, you will be requested to return the item to your vehicle.

Banners & Signs

Banners and signs may not be displayed during play of games or performances due to sightline restrictions. Signs may not be placed on railings or walls. Poles or sticks that are used to display banners, flags or signs are not permitted. Additionally, banners and signs that are offensive, vulgar, or commercial in nature will not be permitted into the Arena. Certain events may not permit banners or signs of any type or at any time.

Backstage Passes

John Paul Jones Arena does not issue or have access to backstage passes.

Cameras

Cameras are permitted for UVA athletic events; however, in no instance may photography interfere with access ways, seat aisles, or other guests' enjoyment of the event. The camera policy for non-UVA athletic events will vary. Please check the listing for each event for that show’s camera policy, which is subject to change without notice.

Children's Admission

Children over the age of 12 months must have a ticket for admission for UVA events. Guidelines for non-UVA athletic events vary by show. Please check the listing for each event.

Concessions

John Paul Jones Arena offers a wide variety of delicious dining options at more than sixty points of sale. Credit cards are accepted at most points of sale.

Specialty stands include:

  • Wings 'N Things (Chicken wings, Barbeque Pork sandwiches, Chicken Tenders, and Boardwalk French Fries
  • Domino's Pizza
  • Ben & Jerry's Ice Cream (featuring hot, off the griddle waffle cones)

Other available favorites include:

  • Fresh Grab-N-Go Wraps (w/ additional healthy options)
  • Hamburgers & Cheeseburgers (w/ fresh toppings bar)
  • Hotdogs- Smithfield All-beef franks
  • Freshly Popped Pop Corn
  • Grilled Chicken Sandwiches
  • Philly Cheese Steaks
  • Nachos
  • Dip-N-Dots
  • Cotton Candy

    All complemented by:

    • Pepsi Products (Fountain and Bottle)
    • Aquafina Bottled Water
    • Freshly Squeezed Lemonade

    Coolers

    No coolers of any kind are permitted in John Paul Jones Arena. If accommodations need to be made for medical reasons, please contact us at 434-243-4960 at least 48 hours prior to the event you plan to attend.

    Elevators

    Public elevators are located on the concourse adjacent to sections 101, 109, 301, and 309.

    Entrances/Exits

    John Paul Jones Arena provides multiple entrances on the West side of the Arena, adjacent to the John Paul Jones Arena surface lot. For those with student tickets for UVA athletics, the entrance is located on the East side of the Arena adjacent to Massie Rd. For those guests that park in the parking deck, access to the Arena can be accommodated through the 2nd level entry doors.

    Firearms/Weapons

    No firearms or weapons of any kind are permitted in John Paul Jones Arena.

    First Aid

    First Aid stations are located across from sections 309 and 109. In addition, if first aid is needed, please notify the nearest staff member.

    Guest Concerns

    John Paul Jones Arena is committed to providing proactive immediate response to issues affecting guests. Should a concern arise during an event, please visit the Guest Services Booth (sponsored by RMC Events) at Section 308, on the main concourse, to have your concern addressed or make a nearby staff member aware of the concern.

    Guest Conduct

    In order to maintain a safe and enjoyable atmosphere, John Paul Jones Arena asks that guests be courteous to those around them and abide by Arena policies. Guests who use offensive or abusive language, behave in an unruly manner, or appear to be intoxicated are subject to removal.

    Group Sales

    For information regarding group sales to any non-UVA Athletic event, please contact John Paul Jones Arena's Group Sales office at 434-924-3537. For group sales to UVA Athletic events, contact the UVA Athletics Ticket Office at 1-800-542-8821.

    Handouts

    The distribution of promotional items, handbills, flyers, pamphlets, printed materials, as well as the solicitation of signatures is not permitted on John Paul Jones Arena property without the express written consent of the University of Virginia.

    Location

    The physical location of John Paul Jones Arena is:

    John Paul Jones Arena
    295 Massie Rd.
    Charlottesville, VA 22903

    Lost & Found

    For any situation regarding lost and found items during an event, please go to the Guest Services Booth (sponsored by RMC Events) located at section 308 on the main concourse. During non-event times, please contact the Arena Security Office at 434-924-3993.

    Lost Parents/Children

    Lost parents and children are taken to the John Paul Jones Arena Guest Services Booth located (sponsored by RMC Events) at section 308 on the main concourse.

    Merchandise

    The UVA Team Store is only open during Men's and Women's home basketball games.

    Parking

    John Paul Jones Arena offers 1,300 parking spaces onsite located at the intersection of Massie Rd. & Copeley Rd.. In addition, 1,200 parking spaces are across the street from the Arena.

    Parking passes may be pre-purchased at www.johnpauljonesarena.com by clicking the “Buy Tickets” link, by calling 1-888-JPJ-TIXS, in person at the John Paul Jones Arena Box Office, or online at www.ticketmaster.com

    Public Transportation

    John Paul Jones Arena is conveniently located on the University Transit Service Blue Route. Charlottesville Transit Services has pick up and drop off points along Routes 2, 5, and 7 adjacent to the Arena.

    Reentry

    Exiting and reentering with the same ticket is not permitted.

    Restrooms

    John Paul Jones Arena has multiple restrooms located throughout the arena. All restrooms are accessible for physically disabled guests. For the closest restroom, please see a guest services representative.

    Smoking

    John Paul Jones Arena is a smoke free facility. Outdoor smoking sections are provided at Sections 301 & 315

    Strollers

    Guests who would like to check strollers, may do so at the West Gate. Please see a Guest Services representative for assistance.

    Ticketing

    Ticketmaster is the official ticketing company for John Paul Jones Arena.

    To purchase tickets by online: visit the Arenas website at www.johnpauljonesarena.com and click the "Buy Tickets" link. Tickets can also be purchased at www.ticketmaster.com

    To purchase tickets by phone: please call 1-888-JPJ-TIXS (575-8497)

    To purchase tickets in person: guests may visit John Paul Jones Arena Box Office during normal operating hours.

    To purchase tickets on UVa grounds: guests may visit the Observatory Hill Dining Hall Remote Box Office (8:00am - 5:00pm). Cavalier Advantage is accepted at this location.

    Will Call: Tickets may be picked up at the Will Call window of John Paul Jones Arena located at the Main Entrance (West Gate). Photo identification is required.

    Umbrellas

    Umbrellas are permitted in John Paul Jones Arena for most events. For certain events, a Guest Services representative may request that you leave your umbrella at the Guest Services Booth (sponsored by RMC Events) as you enter the building.

    Water Fountains

    Water fountains are located throughout the Arena on the Event, Lower, and Upper Levels.

    Please email jpj-inf@virginia.edu or call 434-243-4960 in advance of the event for questions regarding policies.

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