Ferris State University Big Rapids MI College

My Tech Support

Project Management

Welcome to the Ferris State University’s project management virtual office for Information Technology (IT) projects. This site has been established to help guide our customers in requesting IT projects.

How do you know if your request is a project? If it meets two or more of the following criteria:

  • Requires 80 hours or more of ITS total work effort

  • Requires effort from more than one department

  • Requires institutional funds (exclusive of salaries)

  • Has a large university impact (affects all faculty, affects many students, Banner integration, etc.)

See the full Definition of a Project. If you are ready to implement new hardware or software, and the you feel the criteria listed above apply, fill out the Project Request form.

Information Technology Services (ITS) is using project management software which is intended to improve processes, communications, and success of IT projects. To accomplish this, IT needs to thoroughly identify resources and assign priority to university projects in alignment with our mission and strategic plan.  After you submit your request, we will contact you for further information to prepare your request to be approved through the formal project process.

If you have an IT request that is not a project, please contact TAC via one of the methods listed on the sidebar. If you are investigating a new technology for your classroom, we would like to be a part of it. Please contact TAC, and we will assign a technical advisor.

Last update: 8/16/2011

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