For all

1. Accounts/Passwords arrow

   • Resetting Your Password for MyFSU, Novell, FerrisConnect, and Bradford systems

2. Internet/Network arrow

   • Wireless Access - Setting Up
   • Connecting to FerrisWifi with a PC
   • Connecting to FerrisWifi with a Mac
   • Connecting to FerrisWifi with an iPad
   • Connecting to FerrisWifi with an iPhone

3. Web Browsers arrow

   • Adding Ferris State University to your Trusted Sites List
   • Clearing the Cache in Internet Explorer 9 Video
   • Clearing the History and Cache in Internet Explorer 8 pdf
   • Clearing the History and Cache in Internet Explorer 7 pdf
   • Clearning the Cache in Firefox 14 Video
   • Clearing the History and Cache in Mozilla Firefox
   • Clearing the Java Cache
   • FerrisConnect Browser Compatibility Check pdf
   • Mozilla Firefox Installation Instructions pdf
   • Setting a Home Page in Internet Explorer
   • Using Virtual Office with Internet Explorer 7 pdf

4. Software arrow

   • Using Virtual Office with Internet Explorer 7 pdf
   • Showing File Extensions
   • Taking a Screen Shot
   • Determining your Windows Version
   • Running Windows Updates
   • Exporting Addresses from MyFSU Address Book
   • Install Windows Java for FerrisConnect downloadicon

5. Hardware  arrow

   • USB Flash Drives
   • Computer Storage Options
   • Defragmenting your Hard Drive

6. Viruses/Security arrow

   • Manually Scanning for Viruses
   • Manually Updating Virus Definitions
   • Viewing and Removing Quarantined Viruses
   • Reinstalling Symantec pdf
   • Removal Tool for Symantec
   • Removing a Virus

7. Microsoft Windows arrow

   • Creating Shortcuts
   • Determining your Windows Version
   • Running Windows in Safe Mode
   • Running Windows Updates
   • Showing File Extensions
   • Taking a Screen Shot
   • Using Check Disk (ChkDisk)
   • Using Disk Cleanup

8. Microsoft Office arrow

   • Converting MS Word to HTML pdf
   • Converting PowerPoint to HTML pdf
   • Digital Imaging for the Web (using MS Word drawing tools) pdf
   • Installing Microsoft Office
   • Microsoft Office Excel 2007 demo: Up to Speed With Word 2007
   • Microsoft Office Excel 2007 Interactive Guide
   • Microsoft Office PowerPoint 2007 demo: Up to Speed With Word 2007
   • Microsoft Office PowerPoint 2007 Interactive Guide
   • Microsoft Office Word 2007 demo: Up to Speed with Word 2007
   • Microsoft Office Word 2007 Interactive Guide
   • Microsoft Word Spell Check Options
   • Turn on/off MS Word Auto Format
   • Using Audio/Voice in MS Word pdf

Employees Only

1. Hardware Trouble Shooting arrow

   • Troubleshooting Speaker Problems

2. Banner  arrow

   • Internet Native Banner shutting down Internet Explorer 7

3. Internet/Network arrow

   • Checking your Novell Context

4. Lotus Notes Main Heading Login + Password  arrow

   • Using Lotus Notes Web with Windows Vista pdf
   • Changing Your Client Password pdf
   • Changing Your Lotus iNotes Password pdf
   • Logging In to the Lotus Notes Client pdf

5. Lotus Notes Calendar arrow

   • Adding a Gmail Calendar pdf
   • Adding Another Person's Calendar to Your Bookmarks pdf
   • Adding Another Person's Calendar to Your Calendar pdf
   • Changing the Calendar View pdf
   • Creating a Group Calendar pdf
   • Delegating Access to Your Calendar pdf
   • Printing a Lotus Notes Calendar pdf
   • Setting Your Calendar Preferences pdf
   • Viewing Another Person's Calendar pdf

6. Lotus Notes Contacts  arrow

   • Creating Groups in Lotus Notes pdf
   • Setting Contacts as Confidential Contacts - New pdf
   • Synchronize Contacts with iNotes/BlackBerry - New pdf

7. Lotus Notes Mail arrow

   • Adding E-mail Attachments pdf
   • Archiving in Lotus Notes pdf
   • Creating an E-mail Link pdf
   • Creating Mail Rules - New pdf
   • Creating New Folders pdf
   • Fixing Archiving within Custom Folders - New pdf
   • Mail Limits in Lotus Notes pdf
   • Reducing Spam pdf
   • Save as Draft pdf
   • Sending and Filing E-mails pdf
   • Sending E-mail pdf

8. Lotus Notes Preferences  arrow

   • Additional Client Options pdf
   • Home Page pdf
   • Privacy Settings - New pdf
   • Setting the Default Web Browser pdf
   • Setting up Lotus Notes Soft Delete pdf
   • Setting up Multiple Users pdf