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IT Services for New Employees

There are many information technology services that new employees receive and use.

This guide provides an overview of the services available and how to access them.

Account Information Getting Help

Employees may access their username and initial password via the ID Lookup page.

Novell, MyFSU, and FerrisConnect all use the same password. Here is a video demonstrating how to reset that password. This website has instructions on resetting your password.

TAC is your first point of contact for all IT-related services and questions.

Maintenance is scheduled the first Thursday of every month from 10:00PM - 6:00AM.

Telephone Services Email

Voicemail Setup

Instructions for setting up your new voicemail and how to access it from off campus.

Ringtones and Wallpaper for your cell phone - all with a Ferris theme.

Cell Phones are available for certain employees. Or, you can get your personal cell phone linked up to Lotus Notes for a small fee.

Lotus Notes

Lotus Notes is the campus-standard email client at Ferris State University.

iNotes

iNotes is the web version of the Lotus Notes client.

Security Training

Password Tips  PDF link

Strong passwords are essential to keeping your data private. Here are some tips for creating strong passwords.

Media Device Encryption (MDE) PDF

This software is installed to select Ferris State University owned laptops. This helps ensure security on your portable devices.

Fixed Disk Encryption (FDE) PDF

This software is installed on select FSU owned laptops. This helps ensure security on the hard drive of the laptop.

Securing Your Workstation PDF

Here are some tips on how to keep your workstation secure when you are away from your desk.

Look for online training in MyFSU-Help tab.

Or you may find general information here.

Policies  Related Links

University Policies

ITS Business Policies

FerrisConnect Help

Faculty Center

Computer Support Services   

Newsletters

Want to buy software for your home computer? Free software is available on the Home CD link in MyFSU (Workplace Tab - Computer Network Services). Microsoft Office products are available via the online store

Need a home computer? Visit Dell Online Store or Used Equipment Store

Ehsarf - The Electronic Hardware/Software Acquisition Review Form is used to process employee technology requests through proper channels.