Ferris State University Big Rapids MI College

Business Operations
Frequently Asked Questions

(Click on a question to view the answer)

How will I receive a student bill?

FSU provides the billing statements electronically to students and their authorized users. The first electronic billing notification is sent about a month before the semester begins to the FSU student email address and to the authorized user email address on file. Any subsequent billing statements throughout the semester are sent electronically monthly. Students, remember to set up authorized user access in E-bill for those that would need access to your billing statement. This authorized user access would allow others to receive monthly emails regarding your consolidated student tuition bill, see the detailed statement, and pay online using a checking or savings account or credit card. The consolidated student bill can include charges such as tuition, room and board, books, parking permits, phone service, software charges, health center charges, and library fines.

What are my payment options for the student bill?

Students have three payment options to chose from to pay their tuition and room and board charges at the beginning of each semester. Students can pay the full balance of the charges that are due approximately one week before classes begin each semester; or they can choose one of the following payment plan options: Plan 1 - pay 50% a week before classes, 25% by the middle of the month following the beginning semester, and the final 25% by the middle of the third month of the semester. Plan 2 - four equal payment installments, first payment due a week before classes begin and the following payments will be due on the 15th the following consecutive three months. Plan 3 - three equal payment installments, first payment due a week before classes begin with the following two payments due on the 15th for the next two consecutive months. There is a one-time per semester $30 deferred payment charge for each payment option. For more detailed information on payment options including due dates, visit the Student Account Payment Options page.

Is there any incentive to paying my student bill in full?

Yes, you will not be charged the $30 deferred payment fee, which is the deferred payment plan charge. Your semester bill must be paid in full before the beginning of classes.

Can I carry a balance on my student bill over to the next semester?

In order to register for the next semester, the student account balance must be below $150. Also, keep in mind you may incur late fees if the balance is not paid by the due date and a hold will be placed on your transcripts.

How do I pay a past due bill and get it credited quickly?

Any bill can be paid online via E-bill. You may use your checking or savings account or credit card (MasterCard, Discover, Visa, or American Express). The payments will be credited to the account immediately. Students, log into E-bill from your MyFSU account and click on the “E-bill” link on the MyFSU tab. This will automatically log you into the site. Authorized users, click on the “Quick Links” drop down box on the FSU homepage and select "Payments Online/Ebill." Log in with the information sent to you when access was granted to the account.

Why is a refund shown as a charge on my bill?

For a refund to be processed to zero out an account balance, it must be placed as a charge on the student account. This charge creates the refund, whether direct deposit or a check.

How can I pay my bill?

You may mail a check or money order with your student ID number in the memo line to our Business Operations for processing. The address is Ferris State University Business Operations, 1201 S. State St., CSS101PA, Big Rapids, MI 49307. You can also pay online via E-bill by debiting your checking or savings account or by using a credit card (MasterCard, Discover, Visa, or American Express). Students, log into E-bill from your MyFSU account and click on the "E-bill" link on the MyFSU tab. This will automatically log you into the site. Authorized users, click on the "Quick Links" drop down box on the FSU homepage and select "Payments Online/Ebill." Log in with the information sent to you when access was granted to the account. Payments by cash, check, or money order can be made in person at the Timme Center for Student Services or Kendall Student Services offices.

Will I be charged a late fee if my account is not paid in full?

Yes, a 2% late fee is assessed 2 times per semester for past due balances.

Are there any charges/fees that are optional or that I could get reimbursed?

Yes, there are 4 refundable fees (For more information, visit the Refunds - Student Account Fees page) 1. Health Center - $47 2. Racquet Facility - $13 3. Student Activity - $20 4. Student Government - $1

How can I estimate the expenses I will incur for the upcoming academic year?

Yearly expenses can be calculated by adding the following types of charges: tuition, room and board, books, supplies, and miscellaneous expenses. For more information, visit the tuition rates page and housing rates page.

Services Offered

Will Business Operations cash a check?

Checks can be cashed at the Timme Student Service Center for up to $100 providing the student account is paid up to date and there have not been any checks presented to FSU that were returned unpaid (NSF). Only one check may be cashed per day and the student must present a valid Bulldog student ID card.

What if I need cash fast but have no access to get it?

Student Services at the Big Rapids campus will extend a $50 cash loan to students providing they do not have a “current balance” due. A student must present a valid Bulldog student ID card in order to receive the cash advance. Students may receive 3 cash advances a semester, but no more than once every thirty days and the previous cash advance has been paid.

Are on-campus banking facilities available?

Students wishing to open a new Huntington account may do so at the Timme Student Service Center during summer orientation, or at the local Big Rapids Huntington Branch, activating the debit card features of a new Bulldog student identification card. This debit card feature of the Bulldog student ID card can be used at local merchants. The new student checking account allows students to receive student aid refunds electronically into the account. Students also will benefit from a no-fee checking account and the ability to complete banking transaction online through Huntington’s Web bank. A full-service ATM is available in Rankin Center, as well as a withdrawal only machines in the Timme Center for Student Services and Sports Complex. All ATMs are open during normal building hours. Off-campus ATMs are also available for use.

How can I change my meal plan?

Students may change their meal plan the first two weeks of the semester at the Timme Center for Student Services with their Bulldog student ID card. Your charges will be adjusted accordingly by Dining Services.

E-Bill

How do I log into the E-bill site?

Students, log into your E-bill account from your MyFSU account. On the MyFSU tab, click on the "E-bill" link. This will open a new browser and log into the E-bill account. Authorized users, click on the “Quick Links” drop down box on the FSU homepage and select "Payments Online/Ebill." Log in with the information sent to you when access was granted to the account.

How will I be notified of an E-bill?

Students are sent an E-bill notification to their Ferris State student email. Authorized users receive an email notification to their personal email account used for the authorized user account.

How can I set up an authorized user on my student E-bill account?

First, students would log into your E-bill account from your MyFSU account. On the MyFSU tab, click on the "E-bill" link. This will open a new browser and log into the E-bill account. Then, students would click on the "Authorized Users" tab. Click on the "Add Authorized User" button and complete the process. An email is sent immediately to the authorized user with their ID, password, and website login information.

I don't want to pay the full amount. Can I change this?

When completing the steps to submit a payment, E-bill will allow you to enter the amount you wish to pay. Confirm the appropriate amount in the final step when submitting the payment.

Can I save a payment method to use at a later date?

You can save a electronic check payment method for future use. This would be saving your bank account and routing number information. Unfortunately the PayPath site does not allow credit card payment information to be saved for future use at this time.

I would like to pay my enrollment or orientation fee/deposit, but it is giving me the wrong term. What do I do?

The term that shows on the screen is only the payment processing term used in-house. If your enrollment will not begin the semester shown, it is not a problem. The deposit will be held for the proper term of enrollment.

Why is FSU charging a convenience fee for the use of my credit card?

Due to increasing costs to process credit card transactions, FSU has contracted with a third-party company, Touchnet PayPath, to provide credit card processing services for consolidated student accounts. By contracting with PayPath, FSU can receive the full amount of the payment and is no longer responsible for the processing fees. The fee is being charged by the third-party processor, not FSU. This will provide nearly $500,000 in annual savings for the University. For more information on the convenience fee, visit the convenience fee page.
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