Ferris State University Big Rapids MI College

ITS Mission

Our Mission Statement:
To provide quality technology-based services and support in a customer-oriented, cost-effective manner that facilitates the University's mission and vision.

In pursuit of this mission IT Services will strive to:

  • Provide a robust, reliable, and secure information technology infrastructure
  • Align resources with University and customer needs
  • Support the innovative use of technology for a learning-centered university
  • Promote and develop partnerships for the use and support of technology
  • Manage information technology use and security policies
  • Leverage technology for customer service where appropriate
  • Provide efficient and timely customer support
  • Commit to continuous quality improvement
  • Continue to improve departmental and customer communications

Jake Martin, Chief Technology Officer
Jennifer Thede, Office Coordinator

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