Contact
CITES values customer feedback. To improve our services, we need to hear how we're doing from your perspective.
Computer problems: CITES Help Desk
Having a computer, password, or networking problem? Contact the CITES Help Desk.
Phone: (217) 244-7000 or (800) 531-2531
Email: consult@illinois.edu
Hours: 8:30 to 5 Monday through Friday (except for University holidays).
During the school year, some weekend hours are also available.
Visit the Help Desk contact page for current hours of availability.
Security problems: CITES Security
Viruses, spyware, or phishing got you down? Contact CITES Security.
Email: security@illinois.edu
Want to keep your system safe? The Security Calendar lists upcoming laptop clinics where you can bring your own computers for customized security updates.
Already got a problem? Reporting Security Incidents has contact points and guides.
Web pages: CITES Webmaster
Problem with our web pages? Contact the CITES Webmaster.
