CITES values customer feedback. To improve our services, we need to hear how we're doing from your perspective.
Having a computer, password, or networking problem? Contact the CITES Help Desk.
Phone: (217) 244-7000 or (800) 531-2531
Hours: 8:30 to 5 Monday through Friday (except for University holidays).
During the school year, some weekend hours are also available.
Visit the Help Desk contact page for current hours of availability.
Viruses, spyware, or phishing got you down? Contact CITES Security.
Want to keep your system safe? The Security Calendar lists upcoming laptop clinics where you can bring your own computers for customized security updates.
Already got a problem? Reporting Security Incidents has contact points and guides.
Problem with our web pages? Contact the CITES Webmaster.