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Quick Reference

Feature Access Codes:

Feature
To Activate
To Cancel
Abbreviated Dialing * 0 # 7
Automatic Callback * 5 # 5
Call Forwarding *2 + Extension # 2
Data Privacy
135  
Hold # 1  
Redial * 9  
Send All Calls * 3 
# 3

Voice Mail Quick Reference Guide:

  • All procedures start after logging in and hearing "Main Menu"
  • When you see a dash between the instructions below, wait until you hear Octel begin to speak again before entering the number
Feature
Dial String

Skip Greeting #
Send a Message 2
Hear New Message 1 - 1
Hear Old Message 1 - 2
Change Greeting 4 - 3 - 1
Extended Absence 4 - 3 - 2
Change Password 4 - 2 - 1 - 1
Group List 4 - 2 - 2

Announcements

Need Technical Support?

Contact the IT Help Desk

Monday - Thursday 7:30am - 8pm
Friday 7:30am - 5pm
860-832-1720
techsupport@ccsu.edu

Walk-in Technology Support
Click here for support information.

Report Abuse: To report any kind of improper usage of our systems or any campus technology, please click here to send us a notification.

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