IT Weekly Announcement - May 16, 2013
Sunday Maintenance – Reminder
Every Sunday, between 12:00am – 12:00pm, all systems will be intermittently unavailable while important maintenance and updates are performed.
Please Leave Your Windwods Computers Turned ON Overnight on Monday, May 20th
The IT Department needs to make sure all computers are restarted on a regular basis to ensure security updates are properly applied. On the 3rd Tuesday of each month, a mandatory reboot command will be issued at 3:00 A.M. On Monday, May 20th, please log off your computer but do not power it off. This will allow the patches to be sent down to your computer Monday night and then applied Tuesday morning. If you turn your computer off, shortly after turning it on Tuesday, your computer will restart in order to apply these updates.
Blackboard Learn Course Shells
Blackboard Learn course shells for Summer and Fall 2013 semesters can be requested via Web Central/Banner Web. For instructions on how to request a course shell, please click here.
Blackboard Learn Workshops
Workshops are being offered to help with the transition from Blackboard Vista to Learns. Please visit www.ccsu.edu/Learn to view the schedule and register. Please check back often as sessions will be added throughout the semester/summer.
Summer Support Hours
Support hours will be shortened during the summer as follows:
Help Desk – Effective Tuesday May 28th
- Monday through Thursday 8:00am – 6:00pm
- Friday 8:00pm – 4:00pm
- There will be limited support available after 6:00pm but only for classroom emergencies.
Walk-in Support – Effective Monday, May 13th
- Monday through Thursday 8:00am – 4:00pm
- Friday 8:00am – 3:00pm