Dan McNally   
503-947-7502   

About us     

The Workers' Compensation Division (WCD) is the state agency that administers and regulates laws and rules that impact the participants in the Oregon workers' compensation system. WCD has programs that ensure timely and appropriate medical treatment and time loss benefits to injured workers, while assisting in keeping costs and burdens low for Oregon employers. In addition, the division administers return-to-work programs that assist in helping injured workers return to their previous job or to find new employment.

Administrator
Deputy Administrator

Mission Statement

To provide fair, effective, and responsive administration of the Oregon workers' compensation system.

Organization

The Workers' Compensation Division has a total of six sections: Benefit Services, Compliance, Medical, Operations, Policy & Communications, and the Administator's office.

Annual Performance Measures
Division and program fact sheets

Sections

Description of Responsibilities

Administration

The Administrator's office provides policy direction and leadership for the division including rulemaking, policy analysis, budget development and execution, strategic planning, and legislative concept development and bill tracking.

Benefit Services   
Resolves disputes regarding disability benefits and vocational assistance. Provides information on vocational and claim-closure reconsideration issues. Administers and provides reemployment incentives through the preferred worker program.   

Compliance

The Compliance Section enforces laws and rules relating to claims processing by private insurers, self-insured employers, and SAIF Corporation. The section enforces laws requiring employers to obtain and maintain workers' compensation coverage for their employees, licenses worker leasing companies, and regulates self-insured employers. The Workers' Compensation Infoline, (800) 452-0288, is staffed by workers' compensation experts to answer questions from the public. The section also ensures the accuracy of disbursement and receipt of moneys from and to the various reserves, and ensures proper claims management by about 400 insurers and self-insured employers.

Medical   
The Medical Section's mission is to improve the delivery and affordability of medical service in workers' compensation. Through facilitation of advisory councils, and a focus on outreach and education, the Medical Section seeks improved stakeholder partnerships. The section resolves disputes, certifies managed care organizations, authorizes nurse practitioners, and authorizes medical providers to conduct medical reviews, independent medical examinations, and other medical examinations. The section researches medical issues and makes policy recommendations. Data collection for outreach activities, certification/authorization and investigation activities, and identification of rule issues raised in disputes are important functions for the section in drafting administrative rules, bulletins, and brochures.   

Operations

The Operations Section provides administrative and program support to the rest of the division, provides technical expertise to division end-users, and administers centralized division purchasing and resources. The section also provides services to the public by responding to information requests; distributing bulletins and forms; and assisting insurers, service companies, and self-insured employers with coverage and claim filing requirements.

Policy & Communications

The Policy & Communications Section assists the administrator in carrying out division programs and responsibilities through analyzing, researching, facilitating, recommending, and communicating policy to improve program operation. The section provides the public a centralized information link with the division and provides centralized coordination for the division related to rulemaking, bulletins and forms, publications, legal issues, requests for hearing, staff development and training, conferences and workshops, Internet and Intranet, newsletters, media relations, and customer surveys.

If you have questions about the information contained in this document, please contact Dan McNally, 503-947-7502.

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