British Council IBD Team

Customer Service Week 2011 - "Make it Easy"

Customer Service Week in Hanoi

Customer Service Week in Ho Chi Minh City

CUSTOMER SERVICE WEEK IN HANOI (3-9 OCTOBER 2011)

Workshops:

Date Time Topic
Monday 3 Oct 0900 IELTS Speaking Test guide & tips sharing from high score candidates
Tuesday 4 Oct 1000 UK education system, and the upcoming Education UK Exhibition – counselling for Pre-university and University levels
Tuesday 4 Oct 1800 Parents’ workshop: the British Council's free online resources for studying English at home (including a practice session on computers)
Wednesday 5 Oct 0900 IELTS skills briefing
Thursday 6 Oct 1000 UK education system, and the upcoming Education UK Exhibition – counselling for Higher education level
Saturday 8 Oct 1045
1400
1615
Parents’ workshop: the British Council's free online resources for studying English at home (including a practice session on computers)

Registration of workshops will be on a first come first served basis. Please contact us for registration as soon as possible.

Free English Course/ IELTS test:

Try our quiz to win a prize at British Council Vietnam! Entries with the correct answers will join the Lucky Draw for one of the following prizes:

Your entries can be sent by hard copy or emailed to us at the details below. The Lucky Draw will take place on Monday 10 October and the winners will be contacted on Tuesday 11 October

2011.

Special Promotions

Promotional Schemes Time
British Council IELTS Full Package
10 % discount for full package of IELTS Preparation Course and IELTS test
till further notice
Free Placement Test
Free Placement Test for English course at British Council
4-7 October
Special discount for English courses
20% discount for registration into 15.00 classes of General English  
3-8 October

Other Highlights of the Week

For registration or further information, could you please contact Customer Services, British Council Hanoi at:

20 Thuy Khue
Tay Ho
Hanoi
Tel:  3728 1922
Fax: 3736 5046
Email: bchanoi@britishcouncil.org.vn

CUSTOMER SERVICE WEEK IN HO CHI MINH CITY (3-9 OCTOBER 2011)

Workshops:

Date Time Topic
Monday 3 Oct 0930 How to achieve IELTS high scores
Tuesday 4 Oct 0930 Top tips of IELTS Speaking test and learning experience from IELTS score achievers
Wednesday 5 Oct 1000 Tips on how to improve your pronunciation?
Wednesday 5 Oct 1800 Getting into a UK college/University – is it difficult?
Sunday 9 Oct 0830 Tips on how to help your child learn English

Registration for joining these events will be based on first come first served. Please contact Customer Services Staff for registration as soon as possible.

Free English Course/ IELTS test:

Join “Make it Easy” quizzes to win a prize at British Council Vietnam!
Your entries with correct answers will join a Lucky draw for the following prizes:

Lucky draw will take place on Monday 10 October, 2011 and winners will be contacted on Wednesday 12 October, 2011.

Special Promotions

Promotional Schemes Time For whom
Free 1 hour trial lesson
Join one of our existing classes for 1 hour.Only for customers who already have taken a level test and doesn’t apply for IELTS and skills courses
(places are limited)
3-7 October All customers
Free IELTS Pre-tests
Free IELTS pre-tests for candidates who wish to practice the exam and familiarize yourself with the IELTS test.
(places are limited)
7 October All customers
British Council IELTS Full Package
10 % discount for the full package of IELTS Preparation Course and IELTS test
From now till further notice All customers
Free Language Assessment
Free Language assessment for English course at British Council
4-6 October All customers
Special discount for English courses
10% discount for new registration into 10.00 & 19.45  English International Communication and English International Business classes
(each class is only limited to 5 spaces)
3-8 October New students
Special discount for English courses
10% discount for existing students into 10.00 & 19.45  English International Communication and English International Business classes

Loyal students who already received a discount will get a gift instead.
3-8 October Existing students

For registration or further information, could you please contact us at the following details:

25 Le Duan, District 1, Ho Chi Minh city
Tel: 3823 2862
Fax: 3823 2861
Email: bchcmc@britishcouncil.org.vn

DCSIMG

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