• Provide administrative support in the delivery of examination activity and manage security and storage of all examination material and documentation
• Provide logistic arrangements for venue and venue staff in the delivery of examination activity in Hanoi and N of Vietnam
• Support the delivery of any agreed marketing and promotional strategy by providing administration services to organisations, sub centres, agents and other key contacts
• Work closely with wider examinations national team including customer service and marketing colleagues

Essential

Competencies

Behavioural competencies:

1. Achievement (level 2): Ability to overcome obstacles to achieve goals;
2. Customer service orientation (level 2): Ability to provide high quality service to customers;
3. Team working (level 2): Ability to actively includes individuals from diverse background in team activities;
4. Professional confidence (level 2): Ability to work independently
5. Relationship building for influence (Level 1): Ability to use facts, data and rational arguments to influence and            persuade

Generic skills and knowledge:

6. Good IT skills (Word, Excel, Powerpoint and other software packages)
7. Good language skills; Ability to read, write, understand and speak English and Vietnamese to at least C1 level (CEF)