Cancellation
For cancellation requests received no later than five weeks before the test date, the test fee will be refunded, less an administrative fee of 85 TL. To cancel your test date, please complete our Refund Form and e-mail it to ielts@britishcouncil.org.tr
Change of Test Date
One change of test date is possible and free of charge if the request is received no later than 5 weeks before the exam. Please note that the new date must then be within three months of the original date. To change your test date, please use our Transfer Form and e-mail it to ielts@britishcouncil.org.tr
Illness on the Test Day
If you are ill on the test day we need the following documents from you within three working days of the test date:
•An original medical certificate covering the test date
•A completed Transfer Form / Refund Form
If we have not received the required documentation by the third working day after the test, you will be marked as absent and forfeit all claims. Copies sent by fax or e-mail are not accepted.
If both documents reach us within the deadline, you have two options:
•A full refund of the test fee, less an administrative fee of 85 TL
•A single transfer to a new test date (within three months of the original test date)
Candidates who receive a transfer to a new test date and who are ill on the second test date are not entitled to a refund of the test fee nor to any further transfer to a new test date.
Forms
Refund Form (please click to download in pdf)
Transfer Form (please click to download in pdf)
The British Council is responsible for the administration of the exams. However, the British Council will not be liable for any delays or cancellations arising from reasons beyond our control. In such circumstances, British Council will show the utmost effort in returning to normal operations in the shortest time possible.The United Kingdom’s international organisation for cultural relations and educational opportunities.
A registered charity: 209131 (England and Wales) SC037733 (Scotland)
Our privacy and copyright statements.
Our commitment to freedom of information. Double-click for pop-up dictionary.
Open the original version of this page.
Usablenet Assistive is a UsableNet product. Usablenet Assistive Main Page.