British Council Sri Lanka

Creativity and Problem Solving in the Workplace

Success in the modern workplace means going beyond convention, offering new solutions and constantly innovating. Individuals at all levels, working alone or in teams, are required to make decisions and solve problems, often involving the new and the unfamiliar.

Solutions to new problems require not just problem-solving skills, but also cutting-edge creativity. These skills are highly prized and rewarded in today’s working environment by individuals and organisations looking for a competitive edge.

BENEFITS

After this one-day workshop you will be able to:

study problems
identify possible solutions
use creative thinking techniques

LEARNING OBJECTIVES

You can expect to:

understand the value of creativity and problem solving
know the nine stages of problem solving
be able to solve problems individually and in groups
apply various lateral thinking techniques

COURSE OUTLINE

Pre-course task

Identifying problems

Introduction

Discovering how every occupation requires creativity
Quantity, variety, elaborateness and uniqueness
Daydreaming – past successes and easy problems can hinder creativity

Preparing to solve the problem

The nine stages of problem solving
Two methods of problem solving

Studying the problem

Identifying the root causes of a problem
Springboards to creative solutions
Reactive and proactive approaches to problem solving

Identifying possible solutions

Brainstorming – the role of the brainstorm leader
Creative thinking techniques – re-labeling
Seeing problems in different ways by making analogies and comparisons

Decision-making

Which mental functions do we use to make decisions?
Developing the criteria needed for an ideal solution
The five factors of decision-making

WHO THE COURSE IS FOR

This course is for anyone who wants to improve their work performance by becoming more innovative.

When: Friday 4 May
from 0900 to 1600
Where: Cinnamon Lakeside – Dukes Court 1
Fees
Individual price - Rs. 10,600/- (includes lunch &
refreshments)
At your own
premises - Rs. 99,000/- (up to 20 participants)
This price does not include the
cost of transporting the trainer
to and from your premises

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Soft Skills Workshops

Customised Business Communication Skills (CBCS)

English for Specific Purposes

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