Good writing leads to clarity and understanding, and consequently better business relationships.
In this course you will learn to balance your own and your reader’s needs, organise your thoughts clearly, and express yourself in a modern business style. You will learn how to handle difficult situations by using an appropriate structure and tone.
BENEFITS
After this one-day workshop you will:
feel more confident in your ability to write emails and letters which are effective and look professional
be able to develop better working relationships through writing
know your own strengths and weaknesses and have some specific st
LEARNING OBJECTIVES
You can expect to:
discover how to adapt your emails and letters to different audiences and situations
learn how to plan and organise your writing to fit your purpose
find out how to write and edit your work to make it clear, concise and easy to understand
COURSE OUTLINE
Introduction
Writing a case study
Why use plain English?
A 3 stage writing process
Getting started
Adapting your writing to different readers
Making your purpose and follow-up action needed clear
Structure
Introducing 2 different letter and email structures
Choosing the most appropriate structure
Write it
Writing numbered and bulleted lists
Ensuring your messages are complete and correct
Avoiding classic Sri Lankan errors
Concise
Using short, familiar words
Avoiding repetition and redundancy
WHO THE COURSE IS FOR
This course is for staff who write to customers and clients.
When
Friday 18 May
from 0900 to 1600
Where Cinnamon Lakeside – Dukes Court 1
Fee
Individual price - Rs. 10,600/- (includes lunch &
refreshments)
At your own
premises - Rs. 99,000/- (up to 20 participants)
This price does not include the
cost of transporting the trainer
to and from your premises
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STAY IN TOUCH:
http://www.britishcouncil.lk/facebook http://www.youtube.com/britishcouncilsl http://twitter.com/bcsrilanka http://britishcouncilblogs.org/srilanka http://www.flickr.com/photos/britishcouncilsrilanka
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