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EXAMINATIONS REFUND POLICY

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Tuesday to Saturday
Payments - 0900 to 1730
Enquiries - 0900 to 1800

KANDY

Tuesday to Saturday
Payments - 0900 to 1600
Enquiries - 0900 to 1730

srilanka-about-us-feedback-form.htm

Contact us

Do you have a suggestion or complaint?

Examinations Services staff is trained to provide the best possible service to the public and to ensure that examinations are administered to the highest standards. However, if you are dissatisfied with the service provided please write to the Country Examinations Manager at the following address:

Harriet Gardner
Country Examinations Manager
British Council
49, Alfred House Gardens
Colombo 03
E-mail: info.lk@britishcouncil.org

Please give full written details of the problem, stating your name, candidate number, address and contact telephone number.
Complaints/suggestions will normally be answered within five working days.

Thank you. We welcome your suggestions or complaints so we can improve our service to you.

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Take a UK exam
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Last year over 35,000 Sri Lankans sat for their UK exams with us. Whatever your academic or professional area, there is a UK qualification to suit your needs. With the British Council you can be sure that the certificate you receive will be recognised around the world by universities and employers.

IELTS English language exam

IELTS is designed to assess the English language ability of people who are planning to study or work where English is used as the language of communication.

Cambridge ESOL exams

English tests from the University of Cambridge recognised internationally by schools, universities, private and public sector employers.

school exams

School-leaving qualifications offered by Edexcel International and the University of Cambridge that will open doors in Sri Lanka and around the world.

professional and academic exams

We administer a wide range of exams on behalf of many academic and professional bodies, including London University, Association of Chartered Certified Accountants (ACCA), British Computer Society (BCS), City & Guilds.

exams for teachers

Improve your career prospects with a valuable teaching qualification from the UK. Follow the course and take the exam in Sri Lanka.

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