Our Thessaloniki office

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THESSALONIKI OFFICE

Our Thessaloniki office moved to new premises in 2008. We continue to offer our full range of services but in different ways.

Our new Thessaloniki office is located at 43 Tsimiski Street, "Plateia" Commercial Centre (4th floor).
Our office is open to the public by appointment and also by courier/registered mail for Document Services.
To find out all you need to know about studying on an undergraduate or postgraduate course in the UK, you can come along to one of our Free Education Information Sessions at the Thessaloniki History Centre.
Our Student Support Services and Medical Consultancy Services are available by appointment only. To book an appointment with one of our education counsellors, please contact us.

We have an all-Greece call centre which you can contact for information, to make enquiries and suggestions, as well as to book appointments. The new numbers are:

• 801 500 3692 Calls from anywhere in Greece are charged at local rate (from landlines only).
• 210 369 2333

We also have an all-Greece e-mail address for enquiries, which we will answer within 24 hours. The e-mail address is: customerservices@britishcouncil.gr

OUR SERVICES

Education Services
You can find general information about studying in the UK on the Education section of our website and also by attending one of our Free Education Information Sessions, which are held weekly at the Thessaloniki History Centre (Ippodromiou Square), and also all over Greece in co-operation with local educational institutions.
If you want help finding the right course and applying for a place at an educational institution or English language school in the UK, our experienced education counsellors can provide you with individual guidance. Visit our Student Support Services page to find out how we can help you, and call us on one of our new telephone numbers to book an appointment.
If you're interested in pursuing medical specialty or a salaried post as a doctor, dentist, nurse or midwife in the UK, visit our Medical Consultancy Services page to find out how we can help you, and call us on one of our new telephone numbers to book an appointment.

Document Services
Submission/receipt of documents can be made by courier/registered mail or by appointment.
You can submit/receive your documents by courier (special courier rates apply) or registered mail, and pay the translation/certification fees by courier (special courier rates apply) or bank deposit. This will save you valuable time and allow you to complete the transaction at your convenience from the comfort of your home or place of work.
If you need specialised advice about the documents you need to submit to the British or Greek authorities, you can call and make an appointment.
Find out more about our Document Services.

Exams Services
If you wish to visit our office in Thessaloniki, please contact us to make an appointment first.
We now offer online registration, online timetables and online results for the Cambridge ESOL KET, KET for Schools, PET, PET for Schools, FCE, FCE for Schools, CAE and CPE exams, and the option of sending IELTS applications to us by courier free of charge.
For detailed information about IELTS, University of Cambridge ESOL Examinations, Trinity College London ESOL Examinations and professional and university exams, including step-by-step instructions as to how to register and pay exam fees, visit the Exams section of our website.

WHY HAVE WE CHOSEN THESE DELIVERY METHODS?

We are re-shaping our services with the emphasis on making our services more convenient for our customers.
We are making increasing use of technology to become more efficient and customer friendly.
We are shifting our focus from where we are located to where our customers are located. Although access to our new office is by appointment only, this doesn't limit your contact with us. We are increasing the number of free education sessions and offer a variety of communication channels to ensure that our services are convenient for you – our customers' needs sit at the heart of these changes.

DCSIMG

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