The length of the course in days is shown in brackets. Pricing information is included in the course description files, and in the 2010 catalogue
EFFECTIVE NEGOTIATION SKILLS (2)
Introduces you to the practical skills required for successful negotiations at all levels of interaction between staff, clients, colleagues and suppliers.
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EFFECTIVE PRESENTATION SKILLS (2)
Demonstrates techniques for creating interest and impact in your business presentations that reflect your positive style and personality.
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Leadership PERSONAL PERFORMANCE CUSTOMER SERVICE WRITTEN COMMUNICATIONThe United Kingdom’s international organisation for cultural relations and educational opportunities.
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