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Please note that we are currently experiencing a very high volume of enquiries, and as such you may experience a delay in your call or e-mail being answered. We are aiming to respond to all enquiries as quickly as possible, and thank you for your patience.
British Council Customer Service UK is open for telephone calls from Monday to Friday, 9:00 to 17:30 (UK time), with the exception of 11:00 to 12:00 on Wednesdays when we are closed for our weekly team meeting.
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