Gain knowledge of supervision, control and performance of activities involved in the operation of a business. Explore the areas of human relations, labor management, personnel, marketing, purchasing, production, economics and finance.

This experiential course is intended to help you better understand the theory, processes, and practices of negotiation, conflict resolution and decision making so that you can be a more effective negotiator in a wide variety of situations. The course methodology is highly participatory, and utilizes class discussions and simulations in both one-on-one and group situations. The exercises will emphasize organizational settings, but the skills are applicable anywhere conflict occurs.

This introductory business statistics course will cover descriptive statistics, tables and charts, and normal distribution. You will also be introduced to control charts, confidence intervals and sample-size determination. Sample tests of hypothesis, simple linear regression, and an introduction to multiple regressions will also be covered.

Strategic planning is both an art and a skill. Students in this course will learn how to break down a business plan, identify its weak points and realign its components to create a stronger successful plan. The secondary goal of a strategic plan is to bolster support, in which students will learn the art of selling the plan.

After a review of the doctrines governing principal and agent, the course will examine the laws governing partnerships and corporations. Students will focus on formation, operation, internal relationships and dissolution of these entities under New York law.

This course covers the basic structure of an organization and how the essential managerial functions of planning, organizing, motivating, directing, controlling, and leading relate to one another as well as to the organizations mission. The course also introduces the psychology of management, interpersonal dynamics between managers and employees, power and politics, and organizational change.

This practical approach to working with others will include improving group performance, exerting authority, time management and staffing interviewing. In this constantly changing business environment, sticky situations are bound to arise. Now you can prepare for the unexpected with enhanced confidence and problem solving skills. The course will distinguish between coaching, counseling and correcting employee performance through the use of case studies, simulations and group discussion.

This course is for managers, supervisors and professionals who want to understand the basics of finance and accounting. The course benefits any manager, business executive or owner who needs to understand, prepare, analyze and communicate financial information. Topics include: introduction of basic accounting and financial concepts; financial statements, such as the balance sheet, income statement, cash flow, and financial ratios; application of accounting and financial principals to managerial decisions; understanding the time value of money present value and future value concepts; and the interaction between financial and strategic decisions. The main purpose is to normalize financial statements and show what bankers, investors and financial managers see when they read a balance sheet, income statement and statement of cash flows. The course addresses the basic understanding that sound financial decisions are based on choosing accounting methods which increases your cash flows, help you manage the business and improve the bottom line.

Because change is inevitable and constant in this new global business environment, managing change is critical. This case-study-based course will prepare managers and business professionals responsible for facilitating or managing change initiatives, identifying key business drivers that typically underlie the need for organizational change. Learn different techniques and interventions for working with resistance in various organizational settings.

Effective coaching has proven to be one of the most powerful tools at the disposal of managers at all levels. This intervention-based course will address the one-on-one process between manager and employee. When properly utilized, coaching can have a significant impact on absenteeism, turnover and overall productivity. Techniques, concepts and strategies will be examined and utilized in an interactive format.

This course will focus on identifying and solving real-world ethical dilemmas present in corporate life. In addition, it will examine business ethics from the 1990s through today's ongoing trials and revelations with an emphasis on what caused and enabled high-profile members of the business community to distort and manipulate the truth at the expense of stakeholders. Case studies will be drawn from real-life examples of ethical failures and successes. Students will actively participate in an interactive environment in small-group discussions.

Developing teamwork is essential in orchestrating and driving organizational success. This course will teach you the essential tasks needed to perform to build an effective team, and provide you with effective techniques you can use for each of those tasks. These skills and tools will give you the team-leadership abilities that are an asset to any type of organization.