Baruch Computing and Technology Center (BCTC)

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Help Desk Alerts

  • All systems are operational
    Updated 3/29/15 9:08am
  • CUNYfirst - is currently available
    Updated 3/29/2015 9:08am
  • CUNYfirst - Scheduled Maintenance - March 31,  9pm - April 1,  1am

    •         The CUNYfirst Reporting Instances are not available while CUNYfirst is unavailable for the Campus Solutions launch for the School of Professional Studies. The following reflects this change:

    For all colleges:

    While CUNYfirst is unavailable, CUNYfirst MyInfo remains available and the CUNYfirst Reporting Instances are unavailable. Note that the MyInfo and Reporting data will not be refreshed nightly during the School of Professional Studies Campus Solutions launch:

    •   The last data refresh before the launch:

    For CUNYfirst MyInfo and CUNYfirst Reporting: Tuesday night, March 24

    •   The first nightly data refresh after the launch:

    For CUNYfirst MyInfo: Monday night, March 30

    For CUNYfirst HCM/CS (HR, Recruiting, and Campus Solutions): Sunday night, March 29

    For CUNYfirst FS (Finance): Monday night, March 30

    We regret any inconvenience experienced before receiving this correction and clarification.  
    Updated 3/29/15 9:09am

  • Students Unable to See Courses in Blackboard
    There are a large number of students who are not able to see their courses in Blackboard due to them having multiple accounts in CUNY Portal. CUNY's Central Office is aware of this issue and is working on resolving it as soon as possible. We ask that Faculty make accommodations for these students wherever possible.
    Updated 3/29/15  9:09am
  • Known Issues with CUNYfirst - UPDATED 10/3/14
    CLICK HERE for a list of known issues with CUNYfirst. BCTC is working with CUNY's Central Office on a resolution for each.
    UPDATE - A fix has been put in place for students to see their bill. A video has been posted to help aid students. Those still having issues should continue to notify the Help Desk and have screenshot examples available.

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