1. How would you like to receive your USB drive? I will pick it up. By US Mail (please enter address below).
Comments:
2. Race African American Caucasian American Hispanic American
3. Gender Male Female
4. Campus Status Commuter Student Distance Education Student
5. Student Services Classification – Please check the item that describes you. Online Student Services Student - I have used only online student services. Traditional Student Services Student - I have only received face to face student services. Hybrid Online Student Services Student – I have experiences with both online and traditional student services. But I have mostly used and am currently using traditional student services. Hybrid Traditional Student Services – I have experiences with both online and traditional student services. But I have mostly used and am currently using traditional student services.
6. Admissions staff provides me with useful and helpful information about applying, registering and enrolling. 1 2 3 4 5
7. Financial Aid staff Addresses my concerns about financial aid. 1 2 3 4 5
8. Counselors provide me with useful and helpful information about academic program and course offerings. 1 2 3 4 5
9. Academic advisors provide me with useful and helpful information about academic programs and course offerings. 1 2 3 4 5
10. Admissions staff provides me with helpful information about dropping/adding classes. 1 2 3 4 5
11. Financial Aid staff provides me with useful and helpful information about scholarships and grants. 1 2 3 4 5
12. Counselors care about me as an individual. 1 2 3 4 5
13. Academic advisors care about me as an individual. 1 2 3 4 5
14. Admissions staff are very knowledgeable about enrollment processes and procedures 1 2 3 4 5
15. Financial Aid staff care about me as an individual. 1 2 3 4 5
16. Counselors are very knowledgeable about academic policies and procedures. 1 2 3 4 5
17. Academic advisors are approachable and accessible. 1 2 3 4 5
18. Admissions staff care about me as an individual. 1 2 3 4 5
19. Financial Aid staff assists me with work study employment. 1 2 3 4 5
20. Counselors are approachable and accessible. 1 2 3 4 5
21. Academic advisors advise me in a way that makes me feel like I am apart of the institution. 1 2 3 4 5
22. Admissions staff are approachable and accessible. 1 2 3 4 5
23. Financial Aid staff are sensitive about my current financial situation. 1 2 3 4 5
24. Counseling service programs have helped me to feel like I am apart of the institution. 1 2 3 4 5
25. Academic advisors assist me with overcoming educational problems or issues. 1 2 3 4 5
26. Admissions staff provides me with relevant information about my transcript(s). 1 2 3 4 5
27. Financial Aid staff are approachable and accessible. 1 2 3 4 5
28. Financial Aid staff show me how to complete the financial aid application. 1 2 3 4 5
29. Academic advisors help me to gain access to campus resources that enhance my academic achievement. 1 2 3 4 5
30. Admissions staff provides me with information regarding my application process and enrollment notification. 1 2 3 4 5
31. Financial Aid staff helps me to get grants and loans to pay for college tuition. 1 2 3 4 5
32. Counseling services have been very helpful in my transition into community college life. 1 2 3 4 5
33. Counselors prepare me for seeking opportunities in part-time or full-time employment. 1 2 3 4 5
34. Admissions staff advise me on how to enroll and remain in the college. 1 2 3 4 5
35. Financial aid information is helpful and useful. 1 2 3 4 5
36. Counselors provide me with career information and testing services that help me to identify a career path. 1 2 3 4 5
37. Academic advisors assists me in developing academic plans that are consistent with my educational goals. 1 2 3 4 5
38. Admissions staff provides me with brochures, pamphlets and other informative information about this institution. 1 2 3 4 5
39. Financial Aid staff are knowledgeable about policies and procedures for applying and receiving financial aid. 1 2 3 4 5
40. Counselors have provided outreach services that have helped me deal with life situations. 1 2 3 4 5
41. Academic advisors are very knowledgeable about academic policies and procedures. 1 2 3 4 5
42. Counselors address my concerns about campus life and career related situations. 1 2 3 4 5
43. Academic advisors address my concerns about academic situations. 1 2 3 4 5
44. Admissions staff addresses my concerns about the application, enrollment, financial aid and advising processes 1 2 3 4 5
45. Academic advisors assists me with testing and course placement services. 1 2 3 4 5
46. Describe the major strength(s) of this community college’s student services division.
47. Describe the major weakness(es) of this community college’s student services division.
48. Identify and describe a student service that should be added to this community college’s student services division.
49. Explain how this community college’s student services division can be better used to make students feel like they belong to this community college.
