Penn State Mark ITS Site Index
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z #
-A-
Go to top of page
About ITS - information about ITS and its units.
Academic Computing Newsletter - news and information about information technology at Penn State.
Access Account - your digital identity at Penn State, provides access to many IT services.
Access Account Password Management - guidance on managing your Access Account password for better security.
Access Grid - a suite of tools that facilitates collaborative group experiences over the Internet.
Access Security Representatives (ASR) - liaisons between University units and the AIS Security Office.
Accessible Web Site Design - considerations, guidelines and resources for accessible web design.
Account Information Management System (AIMS) - allows faculty to access financial status of their sponsored project accounts.
Accounts Services - information about Penn State Access Accounts and other accounts needed to access University services.
ACL Explorer - secure utility that allows control of access to web files and directories.
Administrative Information Services (AIS) - a unit of Information Technology Services.
Administrative Information Services (AIS) support center - support for University employees who use administrative (AIS) systems.
Adobe Connect Community - Support and forum for users of Adobe Connect, a collaboration tool that includes videoconferencing, application sharing, live polling, chat, whiteboards, and presentations
Alerts - advisories on viruses, ITS service maintenance, changes, upgrades, and outages.
Alumni Development Information System (ADIS) - a database containing information related to alumni, donors, and memberships.
ANGEL course management system - an application enabling instructors to manage course materials, communication, quizzing, and grading from one online location
ANGEL Help & Information Guide - searchable instructions on using ANGEL and how to obtain assistance
ANGEL Support contact form - online form to submit an ANGEL enhancement request, problem report, or question
Antivirus software - how to protect yourself from computer viruses.
AskPSU - e-mail redirection tool for web site management.
Assistive technology - resources for individuals with disabilities.
Audio Conferencing - a service that provides a permanent toll-free 800 conferencing number for on-demand audio conference calls.
Automatic e-mail reply message utility - tool for creating an auto-reply that will respond to e-mail received while you're away or unavailable.
-B-
Go to top of page
Backbone, integrated - core network that provides the inter-connection among local networks, all the campuses, and the Internet.
Blogs at Penn State Community - Providing support, advice, and help for the blogs at Penn State project
Blogs, wikis, and news feeds - learn about blogs, wikis, and RSS news feeds and how they can be used to expand discussion, reflection, and collaboration in a course
Building Blocks for Teams - shows how to effectively incorporate teamwork into courses.
Business Continuity - ability to maintain citical University services and functions during or after an event which may cause an outage or disruption.
Business Intelligence Initiative - an effort to improve delivery of administrative information.
-C-
Go to top of page
Cable services - provision of wires/cables that carry voice, video, and data transmissions.
Cable TV service - installation and maintenance of TV cable service in the departments and colleges at University Park.
Calendar service - Oracle Collaboration Suite Calendar, available to University employees and departments.
Call Center Services - Penn State's directory assistance and answering services for departments.
Campus Downloading - provides information and resources for downloading music.
CBS Cluster - high performance environment for running large scale scientific and engineering applications.
CD burning - questions and answers about burning CDs.
Center for Institutional Cooperation Educational Resource Repository (CICERO) - digital educational materials that provide users with the ability to store information about, identify and search for resources.
Central ID Repository (CIDR) - contains biographical information used by various University systems.
Classroom and Lab Computing (CLC) - a unit of ITS that supports labs and classrooms.
Classroom reservations - for scheduling events other than courses (provided by the Office of the University Registrar).
Co-Location Center - offers centralized machine room environmental conditions and secured physical access for departmental servers.
Computer labs, current use - allows you to see how busy any lab on campus is.
Computer labs, guide - how to use the student computing labs.
Computer labs, help - sources of help in the ITS computer labs.
Computer labs, Macintosh - lab information, locations, equipment, and hours.
Computer Labs, Windows - lab information, locations, equipment, and hours.
Computer repair - listing of phone numbers to vendors offering computer repair.
Computer resources - a variety of services and tools for teaching, learning, research, and administrative tasks.
Computer Store - equipment and software at low academic prices.
Consultation for faculty - consultation available for faculty to help integrate technology into teaching.
Consulting and Support Services (CSS) - a unit of Information Technology Services (ITS) that provides Help Desks and other support services to faculty, students, and staff.
Content Management Systems (CMS) Report - evaluates Web content management products and practices (University employee login required).
Copyright resources - policies and laws pertaining to copyright.
Course On-Line Account (COLA) - provides faculty with web space for course development and presentation.
Course On-Line Account (COLA), how to restrict access to - how to restrict a course directory so that only the class members can view the contents.
Course packet preparation - copyright permissions and production of instructional materials.
Course Reserves Services - enables faculty to put books and instructional materials on reserve for students.
Crafting Questions for Online Discussions - advantages, strategies, and examples pertaining to online discussions.
Cyberplagiarism: Detection and Prevention - helping students to avoid unauthorized copying.
-D-
Go to top of page
Data Warehouse - provides access to institutional data.
Database service for courses - allows instructors to request database space for each student in a course.
Database service for research and instruction - provides University employees, instructors, and researchers with access to database space.
Desktop Videoconferencing - computer-based technology combining both voice and video into an interactive format.
Dial-up modem access - a service that enables computer users to connect to network and Internet services using a modem and phone line.
Digital Commons - University-wide initiative to help students at all campuses create digital content to enrich their education.
Digital Library Technologies (DLT) - a unit of ITS that supports the online University library systems.
Digital media, development - support services for the creation of audio, video, streaming, and other digitized media.
Document Imaging - digital storage of documents for more efficient retrieval, sharing, and storage.
Domain Name Service (DNS) - resolves network names into Internet Protocol (IP) addresses.
downloads.its.psu.edu - central repository where students, faculty, and staff can download software commonly used at Penn State.
Dynamic Host Configuration Protocol Service (DHCP) - a method for devices to dynamically set network configuration parameters.
-E-
Go to top of page
eCommerce Services - online payment processing technology for University departments.
eDocument Distribution Center (eDDS) - a tool that enables the user to access and view reports on the Web.
Education Technology Services (ETS) - A blog of news and project information from ETS, part of ITS, with comments welcome
Educational Gaming Commons - A community blog where Penn State faculty, staff and students working with educational games and virtual worlds can communicate and collaborate
Electronic Integrated Student Information System (eISIS) - provides University employees with a Web interface to student data.
Electronic Theses and Dissertations (eTD) initiative - allows theses and dissertations to be submitted and archived electronically.
eLion - provides access to academic records, grades, class schedules, transcripts, financial aid, advising services, and more.
E-mail - information and instructions for using e-mail at Penn State.
E-mail forwarding - forward your e-mail to another address
E-mail lifetime address for alumni - a free, lifetime digital identity called Friends of Penn State (FPS).
E-Mail tips and strategies for faculty - methods to facilitate communication and help manage e-mail from and to students and others.
E-mail with a Plus Sign - allows you to create an almost limitless number of e-mail addresses--all of which get delivered to you.
Emerging Technologies - a division of ITS that investigates new information technologies in support of Penn State's mission.
EndNote - bibliography management software enables connection with the library catalog and many databases to download citations and more.
Enterprise Information System (EIS) - Enterprise Information System, your tool for answering questions about enrollments, admissions and other related University information.
Enterprise Service Connection to the Integrated Backbone - a method for connecting Enterprise-wide and Internet services to the Border Router.
Entrepreneurial Services - cost-recovery technology products and services in response to the needs of the Penn State community.
e-Portfolio - use personal Web space to publish a portfolio online.
Ethernet cards - what students need to connect to the residence hall network.
Ethical and Legal Use of Digital Media - a guide to using digital media ethically and legally.
External resources - a list of IT resources provided by organizations other than ITS.
-F-
Go to top of page
Faculty services - information technology resources helpful to faculty.
FAQs - frequently asked questions and answers about ITS services.
File backup service - Tivoli Storage Manager (TSM) file backup and archive service.
File transfer options - secure options for file transfer.
Financial Information Tool (FIT) - client/server tool for performing management functions using IBIS Financial Data.
Financial Services - a division of ITS that provides internal financial support services.
Firewall configuration instructions - (University employee login required) servers/IP listing for firewall configuration to permit access to University services.
Firewalls - recommendations on how to use firewalls for computer security.
Friends of Penn State (FPS) Account - provides a digital identity for people outside of Penn State to access the University's Web-based applications.
-G-
Go to top of page
Generalized Interface - facilitates the exchange of information between differing computer systems through the use of the XML.
Grade management with Excel - tips and techniques for using Excel to manage grades.
-H-
Go to top of page
Heads Up - updates on ITS initiatives and emerging technologies.
Help Desk - walk-in, phone, and electronic consulting services for the University community.
Help sources - a list of popular ITS contacts.
High Performance Computing Group - a division of ITS that works to empower scholars in their ability to compute and manage data.
High Resolution Tiled Display Wall - facilitates visual understanding for problems involving multiple scales or levels of detail.
Hours - information about ITS system schedules, maintenance, and outages.
-I-
Go to top of page
IBM RS/6000 Scalable POWERparallel System (SP) - for large scale data handling and computer intensive applications.
IMAP Service - allows configuration of IMAP email clients to use SSL for secure connections.
Immersadesk - a projection-based virtual reality (VR) facility for faculty and student investigations.
Immersive Environments Lab (IEL) - facilitates the effective use of VR techniques in the design arts and other disciplines.
Information Privacy and Security (IPAS) - a University-wide mission to enhance the data security practices at Penn State.
Information Systems Directory - documents University systems and data repositories.
Inside ITS - ITS employee Web site (login required).
Integrated Business Information Systems (IBIS) - the electronic business system used at Penn State.
Integrated Business Information Systems (IBIS) FAQ - frequently asked questions and answers about IBIS.
Integrated Student Information System (ISIS) - a database containing student information.
International Virtual Data Grid Laboratory (iVDGL) - a global Data Grid serving experiments in physics and astronomy.
Internet access - how to access Internet services such as the web, e-mail, and networks at Penn State.
Internet Explorer 7 Compatibility - a table showing compatibility of ITS applications with IE7.
Internet Protocol (IP) Address Assignment - management and assigning of IP address space.
Internet Security Scanner (ISS) - a software tool used to identify systems that are susceptible to certain vulnerabilities.
Internet2 at Penn State - a testbed for developing advanced Internet technologies.
Internet2 K20 Initiative - an effort to bring advanced Internet technologies to all educational sectors.
iPhone Community Hub - perspectives and conversations related to the educational uses of the iPhone, observations related to its place in Penn State's Enterprise, and research opportunities
iStudy for Success! - student study skills modules that can be incorporated into an ANGEL course or group.
IT Fee - academic services funded by the Information Technology Fee.
ITS All You - IT resources and services for students.
ITS at a Glance - a guide about ITS services for new faculty.
ITS Consultants - assist Penn State's colleges, departments and campuses in reviewing their use of ITS services.
ITS Profile - information about our many services and examples of recently enhanced resources.
ITS Progress Report - a summary of significant accomplishments of ITS.
ITS the Event - expo showcasing information technology at Penn State.
iTunes U, Penn State - use iTunes to access select course materials, lectures, seminars, athletic updates, and other information related to the University
-J-
Go to top of page
Job opportunities in ITS - information about part-time and full-time employment.
-K-
Go to top of page
Knowledge Base - search for answers to technology questions
-L-
Go to top of page
LAN Design, Installation, Modification, and Maintenance Services - LAN design, installation, modification, and maintenance.
Language Interpretation Services - provides access to an interpreter for phone communications.
Legal use of software - guide on legal use of software.
Libraries - access to Penn State's library collection and electronic resources.
Lightweight Directory Access Protocol (LDAP) - a method for providing directory information.
Linux computer labs - lab information, locations, equipment and hours.
Lion Surplus - Penn State goods for less.
LionShare - an effort to facilitate legitimate file-sharing among individuals and institutions around the world.
LION-XE - a high-performance computing cluster.
LION-XL - a high-performance computing cluster.
LION-XM - a high-performance computing cluster.
Listserv - system for managing e-mail lists.
-M-
Go to top of page
Media & Technology Support Services (MTSS) - provides instructional support through a film and video collection, classroom support services, and equipment repair service.
Mentoring Students Online - on-line mentoring techniques to guide, support and enhance the student learning process.
Microsoft Departmental Agreement FAQ - questions and answers about the Microsoft software licensing rules.
Microsoft Office, questions and answers - frequently asked of the Help Desk.
Mobile ports - Ethernet jacks on campus where you can plug in a personal laptop or other computer and get a high-speed connection.
Multicast Routing Service - attempts to deliver a stream of information to multiple, potentially geographically diverse users while minimizing the bandwidth used.
Multicultural Enhanced Learning for Diversity (MELD) - provides a rich mix of cultural, international, gender, and lifestyle perspectives for integration into courses.
-N-
Go to top of page
National LambdaRail (NLR) - a higher education research network offering robust bandwidth and resources for unprecedented access to networking and research technologies.
Netiquette for students - tips on effective electronic communication with others.
Netnews - a worldwide electronic conferencing system consisting of a collection of online bulletin boards.
Net-Pass - a multi-session manager which allows users to have multiple applications active at the same time, for AIS system users.
Network of People - a group of University employees who support information technology services at Penn State's colleges, departments, and campuses.
Network problem reporting - information on requesting help or reporting network problems.
Network services - links to backbone, Internet, LAN, laptop ports, and other network services.
Network Time Service - a clock service synchronized to The National Institute of Standards clock.
News - ITS news sources
-O-
Go to top of page
Online phone directory - information about the Penn State's online phone directories, including how to update personal information or request confidentiality.
Operating system guides - self-help guides to help you reformat your hard drive and reinstall your operating system.
Organization chart - pictorial representation of ITS organization.
-P-
Go to top of page
P640 Cluster - provides a large amount of memory and disk I/O capacity to solve large applications.
PAC-ITS - the PAC-ITS CD is no longer available; see
downloads.its.psu.edu to download software.
PASS - Penn State Access Account Storage Space.
PASS Explorer - tool for the Penn State Portal for transferring files between your PASS and a local directory/folder.
PASS Gateway - instructions for mounting, allows you to access your PASS.
Penn State Learning Design Community Hub - a place where Penn State staff and instructors working with instructional technology can communicate and collaborate
Penn State Portal - your personalized view of University and Internet resources.
Phishing - how to recognize fraudulent e-mail requests for personal information.
Phone services - links to phone information and services.
PHP support - dymanic Web content service for using PHP Hypertext Preprocessor technology.
Podcasts at Penn State - A pilot podcasting service for Penn State
Point-to-Point Circuit - establish point-to-point 2-wire and 4-wire circuit on University Park and non-University Park campuses
Policies - University and ITS policies related to information technology.
Popsickle - (login required) troubleshooting utility that allows you to view the contents of your mailbox on the server.
Port blocking - restricted access to certain ports connecting Penn State to the Internet.
Printing from administrative systems FAQ - questions and answers about printing from AIS systems.
Printing in student computing labs - information about printing in ITS Windows and Macintosh labs.
Privacy - policies and information pertaining to privacy issues at Penn State.
Proxy server - caches large Web files locally, decreasing Internet traffic and increasing page download speeds.
PSUthesi - a Penn State package for MS Word.
Publications and Media - publications and videos offered at ITS events and seminars.
Publishing support - support for the publication of books, theses, dissertations, and web sites.
-Q-
Go to top of page
-R-
Go to top of page
Redundant Integrated Backbone (IB) Connection Service - a backup connection for data communications between a LAN and the University's core network.
Reports - annual reports, strategic plans, and related information.
Research support - the GEaRS group, a division of ITS, strives to meet the computing technology needs of scholars in their education and research endeavors.
Residence hall technical support - technical support for residential computing.
RS6k Lab - utilizes IBM POWER3 RISC technology to help power heavy-duty scientific and engineering applications.
Ruckus - music download service
-S-
Go to top of page
Safe computing - tips on how to stay safe while using computers and the Internet.
SAS tutorials - Overview and tutorials on SAS.
Satellite Service - design, installation, and maintenance of satellite downlink systems.
Scanning resources - Text and graphics scanners available at University Park.
SCOLA - Television from around the World community - programming from around the world in a variety of languages for use by instructors, including streamed videos and Insta-Class materials
Script test server - a server provided by ITS for testing and debugging of cgi scripts.
Search engine - offers keyword searching of Penn State Web sites.
Secure passwords - how to manage passwords for optimum security.
Secure Shell Protocol (SSH) - information about SSH, software that enables secure remote access of another computer.
SecurID Tokens - part of a two-level authentication process to access centralized administrative systems.
Security Operations and Services (SOS) - a unit of
Information Technology Services (ITS)Security problem reporting - guidelines on reporting computer security incidents.
Security updates - how to keep your computer operating system up to date for optimum security.
Signature Stations - systems where you can activate your Access Account using your Penn State photo ID.
Site Index Generator - tool for producing a site index through a simple Web interface (this one was produced using it).
SMTP, Authenticated - requires users to enter their password before being allowed to send messages to improve security.
Social Networking - how to stay safe when using online social networks.
Software installation requests - instructors may request that Classroom and Lab Computing install software on lab and technology classroom machines.
Software sources - get software at no cost or low educational prices.
Spam - unsolicited commercial e-mail (UCE), a.k.a. unsolicited bulk e-mail (UBE). Generally, they are e-mails advertising a product for sale or a paid service.
Spam, creating client-side filters - how to set your e-mail software to handle spam flagged by the ITS spam filter.
Spam, ITS filtering - an effort to reduce the amount of spam (unsolicited e-mail) at Penn State.
Spam, WebMail filtering - filters unsolicited e-mail for WebMail users.
Spyware protection - recommendations for protecting against spyware, a type of software that secretly transmits information about your online activities and the data stored on your computer.
SSL Certificates - secure Thawte server certificates for secure Internet transactions are available for colleges and departments at a low group rate.
Staff services - administrative and other services useful to Penn State staff.
Status, computer labs - current lab use, showing number of machines available.
Status, servers - status of e-mail and Internet servers.
Storage space - options for storing private files and files to be shared with others.
Strategic Plan 2005-2008 - report detailing strategies and budget request (585 K PDF requires
free Acrobat reader).
Streaming services - enabling the process of transferring audio and visual information from a server to a Web browser in a steady and continuous stream.
Student information and resources Student On-Line Account (SODA) - faculty can request additional personal Web space for students to complete course assignments.
Student Organizations Server Student orientation - a video that introduces students to the ITS services they need.
Student services Support units - Penn State teaching support units that can offer help to faculty, instructors, and teaching assistants with the integration of technology into the classroom.
Surveys, information technology - results of surveys on information technology use at Penn State.
Syllabus, Tips for an Effective - suggestions and Penn State policy information about constructing and using a course syllabus
Symposium for Teaching and Learning with Technology - Information and blog for the Penn State Symposium for Teaching and Learning with Technology.
-T-
Go to top of page
Take Control - offers tips on how to protect your digital identity and your computer.
TEACH Act - revised and expanded parts of the U.S. Copyright Law governing faculty use of copyrighted materials
Teaching and Learning research - quick reference for faculty and instructional designers on current research and experience.
Teaching and Learning with Technology - a unit of Information Technology Services (ITS).
Teaching sites, arts & humanities - collection of Web sites that present content from the arts and humanities in unique ways.
Teaching with databases - tips on incorporating database concepts into the classroom
Teaching with Technology Certificate - program for graduate teaching assistants to showcase their use of technology in teaching
TechNews - a summary of news about information technology at Penn State.
Technology Classrooms - offer podium workstations, student workstations, videoconferencing, or portable technology.
Technology Jump Start Guide - Getting started with IT services at Penn State.
Technology Learning Assistants (TLAs) - TLAs help Penn State faculty members use technology in their classes.
Technology, integrating - suggestions on how faculty can integrate technology into the learning process.
Telecommunications Access Fee - supports the University's core network, connectivity and infrastructure services.
Telecommunications and Networking Services (TNS) - a unit of
Information Technology Services (ITS)Templates, Web - for personal home pages.
Thesis template - helps with production of a dissertation that conforms to University standards in Microsoft Word.
Tips for Developing Non-English Web Sites - help with putting non-English content on the Web.
Training Services - a division of ITS that provides IT learning opportunities.
Travel calling card - for employee domestic, department and data calls while away from the office.
Trusted Network Specifications - security measures for administrative data.
Turnitin - Web-based plagiarism detection and prevention system.
-U-
Go to top of page
UNIX Systems and Technical Solutions Group UNIX Cluster - UNIX workstations are available for faculty and student use.
UNIX, course-related services - faculty can request UNIX services for each student in a course.
UNIX, research and instructional services - provides instructors and researchers with UNIX services.
Use Technology Wisely - tips on how to stay safe while using computers and the Internet.
User Services Conference - intended for University employees who provide IT support at Penn State.
Using Cases in Teaching - for instructors interested in incorporating case studies into curricula.
-V-
Go to top of page
Videoconferencing - Videoconferencing resources provided by ITS.
Virtual Electronic Library (VEL) - mega-library consisting of the online catalogs and databases of the
CIC institutions.
Virtual Machine Hosting - virtual servers and Web hosting services.
Virtual Private Network (VPN) - a secure encrypted network connection.
Virtual Reality (VR) resources - facilities and support for VR systems, software and techniques.
Virus Protection - questions and answers about computer viruses.
Vista - information about Vista, Microsoft Windows desktop operating system, intended to replace Windows XP.
Visual Image User Study (VIUS) - plan for a needs assessment and prototype development for digital image delivery.
Visualization Group - a division of ITS that provides facilities and consulting expertise in the areas of scientific and artistic visualization, digital animation, as well as digital media and hardcopy output.
Voice System Services - voice system and design services.
-W-
Go to top of page
Web conference - annual conference for Penn State Web professionals.
Web design services - offering creation or revision services.
Web hosting - server space, Web site design, Web applications, and content management solutions.
Web services - a variety of services and resources offered at Penn State.
WebAccess - Single sign-on solution for Web-based services that require authentication.
WebLion - a Plone content management system customized for Penn State use.
WebMail - anytime, anywhere access to your Penn State e-mail through a Web browser.
Wireless for Teaching - advantages and pitfalls of using laptops in a wireless classroom
Wireless LAN Service for colleges and departments - how to use, create, or enhance wireless services.
Wireless networking services - wireless services at Penn State.
World Wide Web - general information about the web at Penn State.
-X-
Go to top of page
-Y-
Go to top of page
-Z-
Go to top of page
Z39.50 Server Description - information necessary to configure a Z39.50 client for accessing the University's online catalog.
-#-
Go to top of page
If you could not find the topic you were looking for, please
let us know.
If you need assistance, please contact the
ITS Help Desk.
Suggest a topic for this site index.
Penn State Site Index | Ask Penn State
Create your own site index with Site Index Generator, a service provided by Information Technology Services (ITS) at Penn State.
This page was last revised November 20, 2008.
