Department Office
Eastside Campus
Felix H. Morales Building # 104
Phone: (713) 718-7051
Fax: (713) 718-7095
Thu Cam Diep
Head Cashier
thu.diep@hccs.edu
BUSINESS OFFICE
The Office of Student Financial Services (Bursar) shares in the overall mission and goals of the Houston Community College System. The role of the Student Financial Services Office (Bursar) is to work with the other areas of the College to provide the kind of supportive services needed by students as they prepare for their future. The Office of Student Financial Services (Bursar) is specifically responsible for the following:
Click here to find out more about our Financial Policies.
To provide a better and faster service, we provide forms that students can download to expedite transactions. They are:
Download Adobe Acrobat Reader is required to view form(s).
Q. When are refund processed?
A. Generally refunds are processed and mailed four to six weeks after the last day to apply for a 25% refund as indicated in the student course schedule.
Q. Do you refund credit card payments to the credit card?
A. No, if payment is made by credit card, credit will not be issued to the card. Beginning Fall 2002, we will charge-back to the credit card. Until then, all refund checks are mailed to your address on file.
Q. Which of my addresses on file will the refund check will be mailed?
A. Refund checks are mailed to the mailing address, then to your home address if there is no mailing address. Otherwise they mailed to the permanent address on record.
Note: Any refunds mailed to the name and address on record is considered delivered.
Q. What if I don't receive my mailed refund check?
A. Call 713/718-5077 to request a reissue. A $25.00 fee will be charged to reissue a refund check.
Q. How long will it take to get my refund for a cancelled class?
A. Generally, if payment is made by check, you may request a refund after 21 days. Otherwise, payments made by Credit Card, or check payments approved through TELECHECK, would be refunded upon request.
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