Our goal is to maintain statewide compliance with the liquor laws by being firm but fair in balancing service and control.We believe that:
Licensees and applicants expect fair and responsive service.
The public expects to be able to purchase alcoholic beverages from a reasonable number of outlets.
The public expects business operators and alcohol servers to comply with the liquor laws, especially relating to selling alcohol to minors and intoxicated persons.
Neighbors of liquor outlets do not want businesses to have an adverse impact on their communities.
Our staff works hard to balance all of these concerns in partnership with diverse groups such as local governments: law enforcement, and neighborhood associations to provide quality service to all Oregonians while promoting responsible alcohol use.
MAJOR FUNCTIONS
1. Enforcement and Compliance Services
Ensure compliance with liquor laws
Provide education and training to licensees and permittees
We believe that licensees are most likely to comply if they know and understand the law and know what is expected of them.We Provide: Special training classes and have many written materials are in several different languages. Verbal instructions and intervention meetings. Conduct Proactive Programs: Minor decoy, adult decoy, DUII program, and a False I.D. program. Some Statistical Compliance Data for 2007:
Issued 253 Criminal Citations
Issued 638 Administrative Notices of Violations
Conducted 14,428 Observation on Licensed Premises
Checked 7,685 Service Permits
Intervened at 84 Unlicensed Events: Keg Parties
Gave 5,129 Verbal Instructions About Rules and Laws to Licensees
Conducted 1,342 Minor Decoy Operations
Conducted 2,013Premises Visits
12,459 ID Checked
Statewide we have 36.25 inspectors responsible for our compliance activities.
2.Licensing License only qualified individuals and businesses through licensing standards designed to screen out license applicants whose histories show that they would be a poor risk for complying with liquor laws. We have 21.25 FTE's investigators that handle the entire state's licensing functions. In 2007, there were a total of 12,681 licenses.
Portland Headquarters
Linda Ignowski
Regulatory Services Director
(503) 872-5115
Jeffrey Jett
Director of Enforcement and Field Operations
(503) 872-5224
Debra Steiner
Administrative Assistant
(503) 872-5186
9079 SE McLoughlin Blvd.
Portland, Oregon 97222
Fax: (503) 872-5074
The Enforcement & Field Operations Division operates sixteen offices statewide. Staff in those offices conduct license investigations, respond to complaints and investigate liquor law violations. Field office staff also work in partnership with local governments and community groups to resolve problems created by liquor businesses or their patrons.
Free ID checking class The Portland office offers a free ID checking class the 3rd Wednesday of each month. Class time is 7:30 p.m. and lasts for approximately 1-1/2 hours. Call 503-872-5078 to register for the class.
West Metro Region (Portland)
West Metro EnforcementUnit- West Multnomah, Washington and Columbia counties, West Linn and Lake Oswego
Manager: Janice Kindrick
9079 SE McLoughlin Blvd.
Portland, OR 97222
Phone: (503) 872-5157
Fax: (503) 872-5074
Warrenton - Tillamook and Clatsop counties
10050 Hwy. 101, Suite A
Warrenton, OR 97146
Mailing: P.O. Box 967; Warrenton, OR 97146
Phone: (503) 861-3912
Fax: (503) 861-6074
Hillsboro - Hillsboro and Aloha
Hillsboro Police Dept.
Tanasbourne Precinct
20795 NW Cornell Road, Ste. 100
Hillsboro, OR 97124
Phone: (503) 615-6765
Fax: (503) 615-6659
Cornelius - Washington and Tillamook counties
1355 N. Barlow Road
Cornelius, OR 97113
Phone: (503) 992-5311
Fax: (503) 359-1999
East Metro Region (Portland)
East Metro EnforcementUnit- East Multnomah and Clackamas counties
Manager: Carl Lewis
9079 SE McLoughlin Blvd.
Portland, OR 97222
Phone: (503) 872-5191
Fax: (503) 872-5074
Troutdale - Hood River and Wasco counties
141 SE Dora Ave
Troutdale, OR 97060
Phone: (503) 572-8948
Fax: (503) 669-0875
Salem Region
Salem - Yamhill, Polk, Marion and Linn counties
Manager: James Lynch
200 Hawthorne Ave SE
Suite B-210
Salem, OR 97301
Phone: (503) 378-4871
Fax: (503) 378-4594
Eugene Region
Eugene - Benton and Lane counties
Manager: Pete O'Rourke
927 Country Club Road, Suite 200
Eugene, OR 97401
Phone: (541) 686-7739
Fax: (541) 687-7381
Newport - Lincoln county
715 SW Fall Street
Newport, OR 97365
Phone: (541) 265-4522
Fax: (541) 265-4521
Roseburg - Douglas county
251 NE Garden Valley Blvd., Suite A-3
Roseburg, OR 97470
Phone: (541) 440-3362
Fax: (541) 440-3361
Corvallis - Benton county
180 NW 5th Street
Corvallis, OR 97330
Phone: (541) 766-6405
Fax: (541) 754-1722
Medford Region
Medford - Josephine and Jackson counties
Manager: Katie Hilton
15 Crater Lake Avenue
Medford, OR 97504
Phone: (541) 776-6191
Fax: (541) 776-6188
Coos Bay - Coos and Curry counties
500 Central
Coos Bay, OR 97420
Mailing: P.O. 1176; Coos Bay 97420
Phone: (541) 266-7601
Fax: (541) 266-7234
Klamath Falls - Klamath and Lake counties
107 South 7th
Klamath Falls, OR 97601
Phone: (541) 883-5600
Fax: (541) 883-5507
Bend Region
Bend - Deschutes, Crook, Jefferson and Wheeler counties
Most businesses that sell alcohol obey the liquor laws and want to be good neighbors. But sometimes problems do occur.
Public safety is our first priority. If you have information on a business that is not obeying liquor laws, we want to know.
If you have a complaint about a business that sells alcohol, please fill out a Complaint Form and return it to the nearest OLCC office. An inspector will read your report and decide what action to take.
We can enforce the liquor laws best when people with a complaint identify themselves and are willing to testify about the incident. We will also take complaints from people who want to remain anonymous or do not want to testify.
Private Security Personnel
Department of Public Safety Standards and Training Certification
The Department of Public Safety Standards and Training (DPSST) administers certification / licensure of private security constituents in accordance with ORS 181.870-991. The private security industry is regulated to ensure the interests of the public are aedquately served and protected, and to uphold the professionalism and integrity of the industry.
For more information or an application, please contact DPSST at http://oregon.gov/DPSST/ or by phone at 503-378-8531.
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