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ResNet – Residential Internet Access

ResNet is high-speed Internet access available in to customers living in UA’s residential dorms through the campus network.

Connecting to ResNet Wired

  1. Turn your computer off and then connect it to the ResNet jack.
  2. Turn your computer on and run your Internet connection setup or wizard. ResNet is a Local Area Network (LAN) with IP addresses assigned automatically.
  3. You will be prompted to register your computer the first time you attempt to access ResNet network.
  4. Once you have completed registration, RESTART your computer.

Connecting to ResNet Wireless -

  1. Use the network connection tool provided by the manufacturer of your computer or wireless card to connect to the open UA ResNet Wireless network.
  2. You will be prompted to register your computer the first time you attempt to access ResNet network.
  3. Once you have completed registration, RESTART your computer.
  4. To register your computer manually, refer to the wireless network registration webpage.

NOTE: It is a violation of the UA’s Acceptable Use Agreement to use a wireless router on campus. Please read it for details.

If you require additional assistance, please contact the IT Service Desk at 205-348-5555 or email ITSD@ua.edu with any questions. Please include your campus-wide identification (CWID) number when calling and/or sending email inquiries.

Outage Alerts

Security Alerts

Security Notification for Evernote Users

3/5/2013 – A recent security incident at Evernote allowed attackers... Read More about Security Notification for Evernote Users

Java 1.7 Security Advisory

1/15/2012 – News organizations recently announced a security issue with... Read More about Java 1.7 Security Advisory

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

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