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Office of Information Technology

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Office of Information Technology Services

Accounts and ID Management

Get information about your myBama, email, and other accounts that grant access to technical services at The University of Alabama.

Email and Collaboration

Learn more about how to access email and other collaboration tools.

Internet and Networking

OTI provides Internet access and networking services to the UA campus. Learn more about how to connect and use the network.

Research

OTI supports UA research projects and initiatives and individual researchers through technology platforms, tools, and services.

Security

  • Antivirus/Anti Spyware/Malicious Web Site protection (McAfee ePO)
  • Change control monitoring (Tripwire)
  • Protection and monitoring of sensitive files (McAfee DLP)
  • User and Server Certificates (InCommon)
  • Full Hard Drive Encryption (Check Point Encryption)
  • Secure Email (PGP/SMIME)
  • Security Reviews for regulatory compliance, research or IT projects
  • Banner INB User Administration/Defender Token Administration
  • Perimeter Protection (Firewall/Intrusion Detection/Intrusion Prevention)
  • Vulnerability Scanning
  • Security Forensics

Software

The University of Alabama has a number of free or low-cost software options for students, faculty, staff, and UA departments. In addition, OIT works with University academic and administrative departments to provide campus-wide and volume licensing agreements for commonly used software programs and applications.

Systems and Infrastructure

OTI maintains a large, modern data center in which many servers, applications, and databases are hosted. Faculty, staff, and UA departments may make use of these resources or host their own.

Telecommunications

Telecommunications provides access to telephone services, including VoIP and TDM phones and digital voicemail.

Security Alerts

Extortion Email Schemes

The FBI has released a public service announcement regarding extortion attempts via email. From the PSA: The recipients are told that personal information, such as their name, phone number, address, credit Read More about Extortion Email Schemes

Phishing Email: “IT DESK”

Some users may have received an email with the subject “IT DESK” yesterday evening. As always, be on the lookout for any email that may be attempting to steal your Read More about Phishing Email: “IT DESK”

Phishing Attack Titled “RE: PASSWORD MANAGER”

Early this afternoon, some faculty and staff received an email titled: “RE: PASSWORD MANAGER” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Keep in mind Read More about Phishing Attack Titled “RE: PASSWORD MANAGER”

Scheduled Outages

Disaster Recovery Exercise May 15 – 22

The University of Alabama has an off-campus, disaster-recovery data center in a secure facility in Atlanta. On May 15th, the Office of Information Technology will begin a disaster-recovery exercise and Read More about Disaster Recovery Exercise May 15 – 22

myBama, Banner, and Services Unavailable April 24

The Office of Information Technology will be installing the quarterly Oracle patch on Sunday, Apr. 24, from 6 a.m. until 10 a.m. The following services will not be available during Read More about myBama, Banner, and Services Unavailable April 24

Banner Unavailable on Sunday, April 17

OIT will be implementing a Banner Bundle upgrade on Sunday, April 17th, from 6 a.m. to 10 a.m. myBama will be available during the upgrade, but channels that connect to Read More about Banner Unavailable on Sunday, April 17

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

Utility Links

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