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Office of Information Technology

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Office of Information Technology Services

Accounts and ID Management

Get information about your myBama, email, and other accounts that grant access to technical services at The University of Alabama.

Departmental Support

OTI provides support for hardware and related software for UA departments.

Email and Collaboration

Learn more about how to access email and other collaboration tools.

Internet and Networking

OTI provides Internet access and networking services to the UA campus. Learn more about how to connect and use the network.

Research

OTI supports UA research projects and initiatives and individual researchers through technology platforms, tools, and services.

Security

  • Antivirus/Anti Spyware/Malicious Web Site protection (McAfee ePO)
  • Change control monitoring (Tripwire)
  • Protection and monitoring of sensitive files (McAfee DLP)
  • User and Server Certificates (InCommon)
  • Full Hard Drive Encryption (Check Point Encryption)
  • Secure Email (PGP/SMIME)
  • Security Reviews for regulatory compliance, research or IT projects
  • Banner INB User Administration/Defender Token Administration
  • Perimeter Protection (Firewall/Intrusion Detection/Intrusion Prevention)
  • Vulnerability Scanning
  • Security Forensics

Software Licensing and Distribution

The University of Alabama has a number of free or low-cost software options for students, faculty, staff, and UA departments. In addition, OIT works with University academic and administrative departments to provide campus-wide and volume licensing agreements for commonly used software programs and applications.

Systems and Infrastructure

OTI maintains a large, modern data center in which many servers, applications, and databases are hosted. Faculty, staff, and UA departments may make use of these resources or host their own.

Telecommunications

Telecommunications provides access to telephone services, including VoIP and TDM phones and digital voicemail.

Security Alerts

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails Read More about Phishing Attempt: Job Opportunities

Phishing Attack: “Library Services”

This week, some students, faculty, and staff may have received the email titled: “Library Services ” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Read More about Phishing Attack: “Library Services”

Phishing Email Titled “IT”

Some faculty and staff received a phishing email this morning titled “IT.” The full email is posted below. This is an attempt to steal usernames and passwords and possibly infect Read More about Phishing Email Titled “IT”

Scheduled Outages

Banner Unavailable Feb. 7th

The Office of Information Technology will be updating student financial aid requirements in Banner on Sunday, Feb. 7 from 8 a.m. to 12 p.m. Banner will be unavailable during this Read More about Banner Unavailable Feb. 7th

myBama and Other Services Unavailable Feb. 6th

OIT will be upgrading the Oracle server on Saturday, Feb 6, from 8 a.m. until noon. The following services will not be available during the upgrade: Astra, eProcurement, Degree Works, Read More about myBama and Other Services Unavailable Feb. 6th

myBama, Banner, and Other Services Unavailable on Jan.10

OIT will install the quarterly Oracle patch on Sunday, Jan. 10, from 8 a.m. until noon. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Degree Read More about myBama, Banner, and Other Services Unavailable on Jan.10

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

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