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The University of Alabama Office of Information Technology

Box 870346
Tuscaloosa, AL 35487-0346
Phone: (205) 348-5610
Fax: (205) 348-3993

IT Service Desk

125 Gordon Palmer Hall
Box 870346
Tuscaloosa, AL 35487-0346
Phone: (205) 348-5555
Fax: (205) 348-5753
itsd@ua.edu

Telecommunications

162 Gordon Palmer Hall
Box 870354
Phone: (205) 348-6300
Trouble Line: (205) 348-9555
Email: telecom@ua.edu

OIT Executive Team

John P. McGowan

CIO
john.mcgowan@ua.edu
(205) 348-9809

Scott Montgomery

Deputy CIO
scott.montgomery@ua.edu
(205) 348-8008

Patty Benton

Executive Director, OIT Operations
pbenton@ua.edu
(205) 348-7450

Ashley Ewing

Information Security Officer
aewing@ua.edu
(205) 348-6524

Cathy Rainey

Director, Financial Affairs
cathy.rainey@ua.edu
(205) 348-1634

Carolyn Russo

Director, OIT Project Management
carolyn.russo@ua.edu
(205) 348-3971

Security Alerts

Phishing Attempt: Job Opportunities

Over the past several days, many students have received emails offering job opportunities, and many are related to babysitting, child care, or note-taking. Students should not reply to these emails Read More about Phishing Attempt: Job Opportunities

Phishing Attack: “Library Services”

This week, some students, faculty, and staff may have received the email titled: “Library Services ” This is an attempt to steal usernames and passwords and possibly infect your system with malicious code. Read More about Phishing Attack: “Library Services”

Phishing Email Titled “IT”

Some faculty and staff received a phishing email this morning titled “IT.” The full email is posted below. This is an attempt to steal usernames and passwords and possibly infect Read More about Phishing Email Titled “IT”

Scheduled Outages

Banner Unavailable Feb. 7th

The Office of Information Technology will be updating student financial aid requirements in Banner on Sunday, Feb. 7 from 8 a.m. to 12 p.m. Banner will be unavailable during this Read More about Banner Unavailable Feb. 7th

myBama and Other Services Unavailable Feb. 6th

OIT will be upgrading the Oracle server on Saturday, Feb 6, from 8 a.m. until noon. The following services will not be available during the upgrade: Astra, eProcurement, Degree Works, Read More about myBama and Other Services Unavailable Feb. 6th

myBama, Banner, and Other Services Unavailable on Jan.10

OIT will install the quarterly Oracle patch on Sunday, Jan. 10, from 8 a.m. until noon. The following services will be unavailable during the installation period: Appworx, Astra, Banner, Degree Read More about myBama, Banner, and Other Services Unavailable on Jan.10

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

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