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Office of Information Technology

Software Licensing

Information about enterprise level program and application software for research, education, and campus administration use.

IT Service Desk

The IT Service Desk is OIT’s single point of contact for all IT services across campus.

Information Security

Our mission is to protect UA’s information assets and promote cybersafety.

Technology News

UA Public Wireless Network Discontinued

In early 2014, the University of Alabama will decommission the UA public wireless network. All users will be required to log on to UA-WPA2 instead. The Office of Information Technology Read More about UA Public Wireless Network Discontinued

Retinal Implant Link

New Retinal Implant Technology Expected to Help Restore Sight November 6, 2013 by Staff Technology In an effort to improve retinal implant technology, researchers have developed a new method that uses microsecond pulses, Read More about Retinal Implant Link

Zero Bug Link

New zero-day bug targets IE users in drive-by attack Computers infected with malware after visiting a “strategically important Web site,” security firm FireEye warns. by Steven Musil November 10, 2013 3:53 PM A Read More about Zero Bug Link

CIO Blog

Risk Assessment

CIO Blog Risk Assessment Dear Colleagues, Today’s IT environment is changing more rapidly than at any time before. In fact many of the technologies that we now take for granted were not in Read More about Risk Assessment

Time of Transition

CIO Blog A Time of Transition Dear OIT Team Members, It has been several months since I have communicated to all of you regarding the organization, its initiatives, and the strategic direction(s) that Read More about Time of Transition

OIT Continuity of Operations

A Bottom-Up Approach to Weathering the Worst The events of April, 27th, 2011 left an indelible mark on most of us.  While the city of Tuscaloosa suffered terribly along with so Read More about OIT Continuity of Operations

Scheduled Outages

Routine Maintenance

OTI performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

Utility Links

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