The University of Alabama

Office of Information Technology

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Software Licensing

Information about enterprise level program and application software for research, education, and campus administration use.

IT Service Desk

Formerly known as the HelpDesk, the IT Service Desk is OIT’s single point of contact for all IT issues across campus.

Information Security

Our mission is to protect UA’s information assets and promote cybersafety.

Technology News

Making UA Technology-Tough

All of the wizards and geeks over in OIT have been working hard for many months setting things up so that even the worst disaster would not knock out critical... Read More about Making UA Technology-Tough

Securing a Tablet for Web Browsing

January 4, 2013 – Internet on the go has finally become a reality with today’s mobile technology. Whether you’re checking email at the coffee shop or taking a quick conference... Read More about Securing a Tablet for Web Browsing

Bringing Ideas to Life With 3-D Printers

September 19, 2012 – Printing at The University of Alabama is taking a step into another dimension – literally. Construction has started in Hardaway Hall on a 3-D printing lab that... Read More about Bringing Ideas to Life With 3-D Printers

CIO Blog

OIT Continuity of Operations

A Bottom-Up Approach to Weathering the Worst The events of April, 27th, 2011 left an indelible mark on most of us.  While the city of Tuscaloosa suffered terribly along with so... Read More about OIT Continuity of Operations

Emerging Technologies Make Learning Easier

From generation to generation, parents feel compelled to tell the rising youth personal reflections from their old school days. These struggles, whether embellished or endured, often involve comments like, “Back... Read More about Emerging Technologies Make Learning Easier

Cyber Security Awareness Month in Full Swing

October marks the 8th Annual Cyber Security Awareness Month founded by the Department of Homeland Security, National Cyber Security Alliance, and Multi-State Information Sharing and Analysis Center.  This will be... Read More about Cyber Security Awareness Month in Full Swing

Outage Alerts

Security Alerts

Security Notification for Evernote Users

3/5/2013 – A recent security incident at Evernote allowed attackers... Read More about Security Notification for Evernote Users

Java 1.7 Security Advisory

1/15/2012 – News organizations recently announced a security issue with... Read More about Java 1.7 Security Advisory

Scheduled Outages

Routine Maintenance

OIT performs routine maintenance on servers and systems every Sunday from 8 a.m. to noon. Many IT services may be offline intermittently during this time. Network access and computing resources availability (Banner, E-Learning, Exchange server, etc.) may also be affected. Since this is a low-usage period, fewer UA customers will be impacted. For questions, contact the IT Service Desk at (205) 348-5555 or itsd@ua.edu.

Known Issues

The Known Issues Page is a checkpoint for our IT partners across campus. The page lists software compatibility issues and known fixes.

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