The advantages and disadvantages of different ways of complaining with some useful tips on how to complain effectively, whether in writing or speaking to your boss at work.

Asking for a favour, David Attenborough, numbers quiz, Christmas in Prague, best and worst things on TV, Carolina in the pub, time prepositions, British measurements.

Talking about travel problems, Frida Kahlo, Think of a word beginning with '...', Kazakhstan, 'How green are you?', the word 'like', neutral and informal words

Talking about how people are feeling, Bob Marley, Hot Seat, Bun Festival in Cheung Chau, books vs films, British money, joke, etc.