Getting IT Help

If you are unsure about your question, try the CCNY Help Desk for guidance first.

CCNY HELP DESK

Location:  NA 1/506
Hours:  M-Th, 8a.m.—5p.m. 
Fri      8a.m.—4p.m.

Phone: 212.650.7878

E-mail:   helpdesk@ccny.cuny.edu

If you are e-mailing us, please make sure to include a full description of your problem.
Please include a telephone number and a time when you can be reached by a consultant.

• Request Support -- Faculty/Staff
• Request Support -- Students
  

Information, Help, and Resources

• CUNY Portal
• Blackboard
• CCNY E-Mail
  

:: Visit Our YouTube Channel  (quick How-To-Videos based on our FAQs)
:: Visit Our Del.icio.us Page to find helpful links

Helpful Links

Groups and Associations

Coalition for Networked Information - CNI
EDUCAUSE
Internet 2
NY State Grid

Technology References

Anchordesk
Asynchronous Learning Network
Byte
CNet
CNet Glossary
Computer Virus Myths
Computerworld
Datamation
DB2 Magazine
ENT Online
Enterprise Systems Journal
Gartner Group
HP Professional
IBM's iSource
InformationWeek
Internet 2
Iomegazine
Macworld Online
Midrange Systems
NTSL
Open Group
PC World Online
Processor Information
SIGS Publications
Web Developer

If you have any additions or suggestions for this page, please send email to updates@ccny.cuny.edu.