Facilities and Operations
quickNoteContact Welcome to the Department of Residence Life – Facilities page. Here you will find information pertaining to on campus living, maintaining your residency and safety related information. Feel free to look around and select highlighted links to learn more about facilities.
Our Unionized staff of trades and building service workers is available Monday through Friday 8:30 am to 4:00 pm. After hours and weekend staffing is only available for emergency matters needing our attention and is classified as “Call Out” services.
Status of Opening Work Orders and Maintenance
It has truly been a busy summer in the Department of Residence Life. As our maintenance department continues to work diligently to address all maintenance related issues, we would like to let all of our students know that some work on projects may extend into the Fall 2014 semester. We ask that when you arrive, if a project is noted on your inventory or by your RA as in progress, or in the queue to be addressed, that you are aware that our maintenance staff will be addressing those issues as soon as possible. We typically address issues on the basis of urgency with safety, security, and basic life functions ranked at the highest priority first, with other concerns after those have been remedied. We thank you for your patience. If you should have any questions regarding the status of your work order, please contact your Resident Director for follow-up.
Important Links:Work Order Form – Non-Technology – Work order form for all maintenance and upkeep related concerns. Do not submit internet/wi-fi related concerns via this form.
Work Order Form – Technology – Work order form for all internet/wi-fi related concerns. Do not submit general maintenance/upkeep related concerns via this form.
Information on Work Orders – Important information regarding work order completion, preparing for maintenance staff following submission of a work order, what happens after a request is made and important things to consider when submitting a work order.
Emergency Services & Call-Outs – Information on emergency maintenance requests.Space Reservation Request – Student organizations and campus departments/offices can request to use Department of Residence Life meeting spaces.
Living On Campus – Helpful information for all students living on campus at UIS.