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Requesting a Transcript

The Office of Records and Registration at the University of Illinois at Springfield will issue official transcripts of a student’s academic record at the University upon request of the student (note: telephone and email requests are not honored). Transcripts can only be released directly to the student or to a person or entity designated by the student (please note that a photo ID is required when picking up a transcript in person). Transcripts are released only if the student is in good financial standing, has no outstanding holds that limit the release of transcripts, and has paid the appropriate transcript fee ($10.00 per copy).  All requests require a minimum of one full business day to process.

Students can request either electronic (PDF) or paper transcripts using one of the options below.

Electronic (PDF) and Paper Transcript Ordering:

  • Online Orders (Current Students) – Current students with an active Student Self-Service login can submit an electronic request ( https://apps.uillinois.edu/- “Registration & Records” tab).  Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.
  • Online Orders (Former Students) – Former students without an active Student Self-Service login can also submit an electronic request.  UIS has retained Credentials Inc. to accept orders over the Internet.  Please click on the TranscriptsPlus icon below to enter your order.  If you are uncomfortable placing an order over the Internet, you can call Credentials Inc. at (847) 716-3005 to submit your transcript request. There is an additional operator surcharge for placing orders over the telephone.  Payment must be entered at the time the request is submitted using an American Express, Visa, Discover, or MasterCard credit card.

TranscriptsPlus Logo UIS has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on our behalf. The PDF transcript that is produced using this service contains the identical information as a paper transcript and can be certified as unaltered by uploading the file to the company’s website. Credentials Inc. has also been granted the authority to respond to any inquiries regarding the transactions.

Paper Transcript Ordering:

  • Fax – Download a copy of the transcript request form (pdf) and fax it to our office at (217) 206-6620. You must use an American Express, Visa, Discover, or MasterCard credit card to pay the fee when faxing in a request. Please be sure to include the credit card number, expiration date, security code and billing address on your request.
  • Mail – Download a copy of the transcript request form (pdf) or write a letter giving the required information (name, address, University Identification Number or last four digits of the Social Security Number, last year and term attended, and where you would like the transcript sent). You may use the credit card portion of the transcript request form to pay by American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request. You may also send a check or money order with your letter (please do not send cash through the mail). Send your request to:

Office of Records and Registration
Transcript Requests
University of Illinois at Springfield
One University Plaza, UHB 1076
Springfield, IL 62703-5407

  • In-person – Stop by the Office of Records and Registration, complete a transcript request form (pdf), and pay the fee using exact cash, check or money order, American Express, Visa, Discover, or MasterCard credit card. Please be sure to include the credit card number, expiration date, security code and billing address on your request.

If you have any questions, please contact Records by calling (217) 206-6709 or emailing registrar@uis.edu.