Agreeing and disagreeing, something which most of us do every day. Necessary for a healthy flow of ideas or undesirable and to be avoided at all cost? Experts may disagree themselves on this question but what is certain is that there is always conflict at one level or another. But what causes it, can it be avoided and how should it be dealt with when it does arise? These are the questions addressed in this article.
Read about some of the causes and ways to resolve the resulting conflict, see how well you have understood and build your vocabulary.
Listen to people in a work situation trying to resolve a dispute with the aid of a mediator, check your comprehension and develop some related vocabulary. Then play the Word Game and try to reconstruct the advice on conflict management.
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