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The competitive environment   
Listen to people talking about the flowchart   

understanding competitors    

The basis of a successful marketing plan is understanding the competitors, what they offer and how they differ from us and what we offer.

This article is based on a flowchart showing the processes which every company must go through in order to understand their competitors and develop their marketing plan.

You also listen to two people from a sports shoe manufacturing company discussing the flowchart.

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